Service Representative

Job not on LinkedIn

🔥 0 minutes ago

🗽 New York, Pennsylvania – Remote

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💵 $70k - $90k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 0%

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Logo of Guardian Industries - DeWitt

Guardian Industries - DeWitt

- employees

🏭 Manufacturing

🏗️ Construction

Manufacturing • Construction

Guardian Industries - DeWitt is a facility or operating unit of Guardian Industries listed among Koch companies. Guardian Industries is a global manufacturer best known for producing glass and building-related products and operates multiple manufacturing sites; the DeWitt location is presented in Koch’s careers/company listings as one of the Guardian Industries locations offering roles in manufacturing, engineering, operations and related functions. As part of Koch’s portfolio, the site is positioned within a large industrial/manufacturing network and supports production, operations and career opportunities tied to Guardian’s glass and building products businesses.

📋 Description

• Build strong relationships with strategic national accounts by delivering quality products, excellent service, and on-time delivery • Identify and implement solutions to optimize customers’ packaging needs, improve product performance, and reduce waste at the GP box plant • Work cross-functionally with GP capabilities and serve as the link between customers and customer service, quality, design, production, accounting, shipping, and other internal teams • Maintain visibility and communication with national account customers • Visit customers regularly to review quality initiatives and act on customer feedback and insights • Assist in conducting item trials with customers • Reconcile credits issued at month end with customers • Visit nearby GP facilities as needed for team meetings, sample collection, and distribution • Foster long-term partnerships between Georgia-Pacific and customers • Support the GP quality team on customer visits to ensure quality compliance • Use Microsoft Office 365 tools daily • Log activities and data in Microsoft Dynamics CRM • Report to the Area Sales Manager

🎯 Requirements

• Corrugated industry experience or, instead of industry experience, 2 or more years of outside sales/B2B experience or a bachelor’s degree in packaging science, operations/manufacturing, engineering, business administration, or a related field • Open to travel up to 60% within the assigned territory • Demonstrate technical skills using Microsoft Office 365, including Word, Excel, Outlook, PowerPoint, Teams, and SharePoint • Experience or ability to log activities/data in Microsoft Dynamics CRM • Must reside in or near Southern and Western New York or Northern Pennsylvania, or be willing to relocate within reasonable proximity to the sales territory • Successfully pass a drug test where required by applicable state law • Employment is subject to E-Verify

🏖️ Benefits

• Variable compensation, issued as a monetary bonus or in another form • Company car • Medical insurance • Dental insurance • Vision insurance • Flexible spending accounts • Health savings accounts • Life insurance • Accidental death and dismemberment (ADD) insurance • Disability insurance • Retirement benefits • Paid vacation/time off • Educational assistance • Infertility assistance • Paid parental leave • Adoption assistance • Flexible work environment

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