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Manager, Life Underwriting

🔥 2 minutes ago

🇺🇸 United States – Remote

đź’µ $94.8k - $155.8k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź“‹ Underwriter

🦅 H1B Visa Sponsor

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Logo of Guardian Life

Guardian Life

5001 - 10000 employees

Founded 1860

🏥 Healthcare

đź’Ľ Consulting

🍽️ Food & Beverage

đź’° Non Equity Assistance on 2016-08

Healthcare • Consulting • Food & Beverage

Guardian Life is a comprehensive insurance provider offering a wide range of insurance products and services. Founded 160 years ago, the company has grown to serve over 12 million people daily. Guardian Life specializes in various insurance plans, including life, disability, dental, vision, accident, critical illness, and hospital indemnity insurance. The company also provides workforce solutions such as group benefits, absence management, paid leave, and benefits technology. Furthermore, Guardian Life offers investment services, annuities, and retirement plans, supported by financial professionals. The firm is committed to social responsibility, equity, and inclusion, partnering with organizations to foster well-being and financial health. With a strong network and deep industry experience, Guardian Life continues to be a reliable partner in protecting individuals and families while preparing them for the future.

đź“‹ Description

• Provide expert judgment and oversight on highly complex and escalated cases • Ensure consistency with underwriting guidelines and mortality objectives • Manage facultative referrals when appropriate • Oversee complex case adjudication during peak volumes • Lead and develop a team of underwriters, set daily priorities, and ensure service-level adherence, consistency, and quality • Use analytics dashboards to track mortality, placement, cycle time, and referral rates • Implement targeted underwriting improvements • Pilot and validate new underwriting technologies and vendor solutions • Document business cases and measure outcomes • Coach, develop, and upskill underwriters in analytical thinking, digital tools, and customer-centric practices • Negotiate appeals and make determinations on formal change requests to prior underwriting decisions • Communicate with field force and home office personnel to acquire information, solve problems, and convey decisions

🎯 Requirements

• Extensive life underwriting expertise, including authority to adjudicate complex, high-value cases and provide guidance on escalated decisions • Minimum 5 years of life underwriting experience • Demonstrated ability to lead teams and manage complex case decisions • Working knowledge of automated underwriting platforms and programs, including Random Holdouts (RHO) and Post-Issue Audits (PIA) • Experience managing quality control • Strong communication and stakeholder management skills • Ability to collaborate with reinsurers and vendors • Ability to foster a collaborative team culture and coach underwriters to build digital fluency and adopt new tools and workflows • Commitment to ethical decision-making, regulatory compliance, and sustainable practices • Experience using advanced analytics and visualization tools (preferred) • Familiarity with Electronic Health Record (EHR) data, GenAI-enabled tools, and behavioral economics concepts (preferred) • Legally authorized to work in the United States without current or future employer sponsorship

🏖️ Benefits

• Skill-building opportunities • Leadership development • Philanthropic opportunities • Contemporary, supportive, flexible, and inclusive benefits and resources • Benefits for full-time eligible employees

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