
1001 - 5000 employees
Founded 1984
🏥 Healthcare
đź’Ľ Consulting
📦 Logistics
Healthcare • Consulting • Logistics
ComPsych is a leading provider of employee assistance programs (EAP), offering mental health and wellness services to employees and their families. The company focuses on improving workplace productivity by providing support services that help employees manage personal and work-related challenges. ComPsych's solutions include counseling, crisis intervention, and various wellness programs designed to enhance overall employee satisfaction and performance.
🔥 0 minutes ago
🇺🇸 United States – Remote
đź’µ $75k - $80k / year
⏰ Full Time
🟡 Mid-level
đźź Senior
đź§Ş Clinical Research
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1001 - 5000 employees
Founded 1984
🏥 Healthcare
đź’Ľ Consulting
📦 Logistics
Healthcare • Consulting • Logistics
ComPsych is a leading provider of employee assistance programs (EAP), offering mental health and wellness services to employees and their families. The company focuses on improving workplace productivity by providing support services that help employees manage personal and work-related challenges. ComPsych's solutions include counseling, crisis intervention, and various wellness programs designed to enhance overall employee satisfaction and performance.
• Build ComPsych's clinical outcomes and client experience measurement program • Apply program evaluation and measurement-based care methods to define how client improvement and service experience are measured • Design measurement methodology and administer survey instruments for outcomes and experience data • Own and administer the survey platform, including instrument design, routing logic, pilot testing, user access, and data integrity • Administer ongoing collection of clinical outcomes and client experience data across domestic and global service lines • Identify, gather, and consolidate data from multiple disconnected sources into a unified reporting structure • Define and document calculation methodologies for validated clinical outcome and client experience measures • Design and develop scorecards and reporting frameworks • Maintain recurring outcomes and experience reports for clinical and operations leadership • Analyze trends, anomalies, and insights to inform service delivery, customer-facing impact reports, and strategic research questions • Combine outcomes and experience data with provider network performance data to identify gaps and improve external network quality • Collaborate on ad hoc research projects, white papers, and thought leadership initiatives • Support continuous improvement of clinical workflows and programs and identify operational efficiency and clinical innovation opportunities • Recommend improvements influencing clinical quality, service delivery, and demonstrated value to customers • Perform other duties and responsibilities as assigned
• Bachelor's degree required in psychology, public health, statistics, program evaluation, data science, or a related behavioral or social science field • Master's degree preferred in a related field • 3+ years of experience in program evaluation, health services research, applied research, or data-driven quality improvement, preferably in a clinical, behavioral health, or healthcare environment • Working knowledge of measurement-based care and validated patient-reported outcome instruments, including clinical score interpretation • Strong knowledge of statistical methods and data interpretation in applied research settings • Experience extracting and consolidating data from multiple sources and working with large datasets using Excel, SQL, Microsoft Access, or similar • Experience conducting analysis using SPSS, SAS, R, Stata, or similar preferred • Experience designing and administering surveys on an enterprise survey platform, including instrument build, logic and routing, and data export • Direct experience with LimeSurvey is a plus • Demonstrated ownership of deliverables from data collection through final reporting • High attention to accuracy and proactive communication of timelines, risks, or data limitations to stakeholders • Ability to distill complex data into clear, actionable insights for clinical and non-clinical stakeholders • Ability to work independently and collaboratively across cross-functional teams • Consistent and reliable high-speed internet and a distraction-free workspace required • Ability to be present on camera during work-related trainings, meetings, and/or events • Ability to sit or stand at a desk for prolonged periods while working on a computer
• Paid Time Off (PTO) • Medical insurance • Dental insurance • Vision insurance • 401(k) with match • Robust Employee Assistance Program (EAP) • Wellness program • Full benefits package
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