
51 - 200 employees
Founded 2018
⚕️ Healthcare Insurance
🏥 Healthcare
🎯 Recruiter
Healthcare Insurance • Healthcare • Recruitment
Guide Healthcare is leading a movement where creativity delivers positive change in the healthcare sector. The company specializes in allied health service provision and healthcare recruitment, focusing on the support and treatment of older adults. With a commitment to adding value to their clients, partners, and teams, Guide Healthcare aims to do things differently in the industry.
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51 - 200 employees
Founded 2018
⚕️ Healthcare Insurance
🏥 Healthcare
🎯 Recruiter
Healthcare Insurance • Healthcare • Recruitment
Guide Healthcare is leading a movement where creativity delivers positive change in the healthcare sector. The company specializes in allied health service provision and healthcare recruitment, focusing on the support and treatment of older adults. With a commitment to adding value to their clients, partners, and teams, Guide Healthcare aims to do things differently in the industry.
• Perform scheduled diabetic eye exams and retinal screenings for members at provider practices • Travel to provider practices and patient homes for scheduled eye exam appointments • Use company-provided retinal imaging equipment • Support closure of eye exam and related quality gaps • Complete training on retinal imaging equipment and eye exam procedures before conducting exams independently • Maintain competency through ongoing training • Manage a daily eye exam appointment schedule • Confirm appointments with practices and patients in advance • Coordinate travel logistics • Engage virtually with team members, internal partners, customers, providers, payers, and care teams on non-appointment days • Build and maintain working relationships with co-workers, customers, providers, payers, and care teams • Perform duties supporting quality improvement, reporting, patient outreach, and customer success • Follow security policies and procedures to protect PHI, PII, and Guidehealth intellectual property
• Willingness and ability to travel daily, up to 100%, to provider practices • No prior eye exam or imaging experience required; full training and equipment are provided • Must have a valid driver’s license and reliable transportation • Associate degree or greater in a related field • Minimum of 1–3 years of experience in a healthcare setting • Knowledge of medical terminology, quality measures, medical billing, or coding • Proficiency using Microsoft Excel, PowerPoint, Word, Outlook, Teams, and multiple healthcare-related systems or applications • Strong verbal and written communication skills • Strong attention to detail and organizational skills • Ability to meet hard deadlines • Ability to collaborate effectively with management, co-workers, customers, providers, payers, and care teams • Ability to work independently in a remote environment • Ability to use an internet connection with minimum 100 Mbps download and 10 Mbps upload • Certified or licensed healthcare professional credential, such as CMA or LPN, would be desirable
• Travel to and from appointments is covered by the company • Full training and camera provided • Travel time is paid • Mileage and travel expenses associated with eye exam visits covered by the company • Mileage reimbursement consistent with IRS guidelines • Medical, Dental, and Vision plans • 401(k) plan with a 3% employer match to your 6% contribution • Life and Disability insurance • Voluntary Life options • Employee Assistance Program (EAP) • Paid time off plans • Paid parental leave • Resources dedicated to learning and development • Necessary equipment provided at no charge to the employee • Flexible remote work environment
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