Retinal Camera Operator – Eye Exam Specialist

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Logo of Guide Healthcare

Guide Healthcare

51 - 200 employees

Founded 2018

⚕️ Healthcare Insurance

🏥 Healthcare

🎯 Recruiter

Healthcare Insurance • Healthcare • Recruitment

Guide Healthcare is leading a movement where creativity delivers positive change in the healthcare sector. The company specializes in allied health service provision and healthcare recruitment, focusing on the support and treatment of older adults. With a commitment to adding value to their clients, partners, and teams, Guide Healthcare aims to do things differently in the industry.

📋 Description

• Perform scheduled diabetic eye exams and retinal screenings for members at provider practices and patient homes • Operate company-provided retinal imaging equipment • Support closure of eye exam and related quality gaps • Travel to provider practices on scheduled appointment days • Engage virtually with team members, internal partners, customers, providers, payers, and care teams on non-appointment days • Complete training on retinal imaging equipment and eye exam procedures before conducting exams independently • Maintain competency through ongoing training • Manage daily eye exam appointment schedules • Confirm appointments with practices and patients in advance • Coordinate travel logistics • Build and maintain working relationships with co-workers, customers, providers, payers, and care teams • Support quality improvement, reporting, patient outreach, and customer success activities • Follow security policies and procedures to protect PHI, PII, and company intellectual property

🎯 Requirements

• Willingness and ability to travel daily, up to 100%, to provider practices • Must reside locally in the Houston, TX area • No prior eye exam or imaging experience required; full training and equipment provided • Must have a valid driver’s license and reliable transportation • Associate degree or greater in a related field • Minimum of 1–3 years of experience in a healthcare setting • Knowledge of medical terminology, quality measures, medical billing, or coding • Proficiency using Microsoft Excel, PowerPoint, Word, Outlook, Teams, and multiple healthcare-related systems or applications • Strong verbal and written communication skills • Strong attention to detail and organizational skills • Ability to meet hard deadlines • Ability to collaborate effectively with management, co-workers, customers, providers, payers, and care teams • Ability to work independently in a remote environment • Must complete company-provided training before conducting exams independently • Ability to provide an internet connection with minimum 100 Mbps download and 10 Mbps upload • Certified or licensed healthcare professional credential, such as CMA or LPN, is desired

🏖️ Benefits

• Paid travel time • Mileage reimbursement consistent with IRS guidelines • Company-covered travel expenses associated with eye exam visits • Full training and company-provided retinal imaging equipment • Medical, Dental, and Vision plans • 401(k) plan with a 3% employer match to your 6% contribution • Life and Disability insurance • Voluntary Life options • Employee Assistance Program (EAP) • Paid time off plans • Paid parental leave • Learning and development resources • Fully remote work flexibility • Necessary work equipment provided at no charge • Bi-weekly payroll

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