Retinal Camera Operator – Eye Exam Specialist, Ophthalmology

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Guide Healthcare

51 - 200 employees

Founded 2018

⚕️ Healthcare Insurance

🏥 Healthcare

🎯 Recruiter

Healthcare Insurance • Healthcare • Recruitment

Guide Healthcare is leading a movement where creativity delivers positive change in the healthcare sector. The company specializes in allied health service provision and healthcare recruitment, focusing on the support and treatment of older adults. With a commitment to adding value to their clients, partners, and teams, Guide Healthcare aims to do things differently in the industry.

📋 Description

• Perform scheduled diabetic eye exams and retinal screenings at provider practices • Travel to provider practices and patient homes for scheduled appointments • Use company-provided retinal imaging equipment • Support closure of eye exam and related quality gaps • Complete company-provided training before conducting exams independently • Maintain competency through ongoing training • Manage daily eye exam appointment schedules • Confirm appointments with practices and patients • Coordinate travel logistics • Build and maintain relationships with co-workers, customers, providers, payers, and care teams • Engage virtually with team members and stakeholders on non-appointment days • Support quality improvement, reporting, patient outreach, and customer success • Follow security policies and procedures protecting PHI, PII, and company intellectual property

🎯 Requirements

• Willingness and ability to travel daily, up to 100%, to provider practices • No prior eye exam or imaging experience required; full training and equipment provided • Valid driver’s license and reliable transportation • Associate degree or greater in a related field • Minimum of 1–3 years of experience in a healthcare setting • Knowledge of medical terminology, quality measures, medical billing, or coding • Proficiency with Microsoft Excel, PowerPoint, Word, Outlook, Teams, and healthcare-related systems or applications • Strong verbal and written communication skills • Strong attention to detail and organizational skills • Ability to meet hard deadlines • Ability to collaborate effectively with management, co-workers, customers, providers, payers, and care teams • Ability to work independently in a remote environment • Qualified candidates must reside locally in the Birmingham, AL area • Ability to provide an internet connection with at least 100 Mbps download and 10 Mbps upload • Certified or licensed healthcare professional credential such as CMA or LPN would be desirable

🏖️ Benefits

• Travel to and from appointments is covered by the company • Travel time is paid • Mileage and travel expenses associated with eye exam visits covered by the company • Medical, Dental, and Vision plans • 401(k) plan with a 3% employer match to your 6% contribution • Life and Disability insurance • Voluntary Life options • Employee Assistance Program (EAP) • Paid time off plans • Paid parental leave • Learning and development resources • Necessary work equipment provided at no charge • Full-time employees working 30 hours per week or more are eligible for the comprehensive benefits package

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