Team Lead – Healthcare, Physician Claims

🔥 0 minutes ago

🤠 Texas – Remote

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💵 $59k - $98k / year

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Guidehouse

10,000+ employees

Founded 2018

🏥 Healthcare

🎖️ Defense

📦 Logistics

💰 Grant on 2023-02

Healthcare • Defense • Logistics

Guidehouse is a global consultancy offering advisory, digital, and managed services across commercial and public sectors. It is purpose-built to support industries such as national security, financial services, healthcare, energy, and infrastructure. Guidehouse collaborates with leaders to navigate complexity and drives transformational changes that impact the future. Their expertise spans data analytics, digital technologies, risk management, and more, with a strong emphasis on sustainability and innovation.

📋 Description

• Assist in overseeing the daily operations of assigned projects • Support development, implementation, management, and achievement of client and company operational goals • Work closely with team members, project supervisors, operations managers, and clients on business-process opportunities • Ensure client and company policies and procedures are followed • Apply physician claims A/R follow-up knowledge • Assist onshore and offshore team members • Mentor fellow team members when needed • Support staff and supervisors to promote team success • Manage day-to-day problem solving and serve as a point of contact for team questions • Conduct quality assurance reviews, provide feedback, and deliver training as necessary • Send official correspondence to team members, clients, and providers • Collaborate with other leads to develop policies and procedures • Provide feedback for mid-year and year-end employee reviews to leadership • Organize team-building exercises • Create, distribute, and monitor team members’ understanding of work-related job aids • Monitor and ensure compliance with company and client standards • Use relevant software and systems • Identify, validate, and report project trends and issues • Update spreadsheets and monitor outstanding client items • Provide updates to leadership, clients, and the team • Perform other job-related duties as assigned

🎯 Requirements

• High School Diploma/GED or 3 years of relevant equivalent in lieu of diploma/GED • 8+ years’ relevant experience within an office, business, operations, customer service or healthcare setting • Working knowledge of insurance claims, billing, coding, follow-up, finance, accounting, or customer service-related responsibilities • Strong physician claims A/R background • Demonstrated proficiency in relevant revenue cycle processes with high production and quality standards • Strong verbal and written communication skills to effectively communicate with staff and client • Demonstrated proficiency interpreting relevant coding systems including CPT, HCPCS, and ICD-10 in a fast-paced environment • Demonstrated leadership qualities fostering team cohesion, accountability, and high performance • Demonstrated proficiency researching billing guidelines • Demonstrated skills providing training and mentoring to team members • Ability to act as a role model for team, office, and company

🏖️ Benefits

• Medical, Rx, Dental & Vision Insurance • Personal and Family Sick Time & Company Paid Holidays • Position may be eligible for a discretionary variable incentive bonus • Parental Leave • 401(k) Retirement Plan • Basic Life & Supplemental Life • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts • Short-Term & Long-Term Disability • Tuition Reimbursement, Personal Development & Learning Opportunities • Skills Development & Certifications • Employee Referral Program • Corporate Sponsored Events & Community Outreach • Emergency Back-Up Childcare Program • Flexible benefits package • Flexible workplace

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