Lead Instructional Designer

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $100k - $182k / year

⏰ Full Time

🟠 Senior

📚 Learning and Development

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Guidewire Software

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

💰 $750k Series C on 2008-03

Software • Insurance • Cloud Computing

Guidewire Software is a leading provider of software solutions for the property and casualty (P&C) insurance industry. The company offers a comprehensive platform that includes core applications such as PolicyCenter, ClaimCenter, and BillingCenter, as well as advanced analytics and a robust cloud platform. Guidewire focuses on delivering digital transformations, improving operational efficiencies, and enhancing customer service for insurers globally. Through collaborations and partnerships, Guidewire supports a wide range of insurance products and services, including usage-based and embedded insurance. With its commitment to innovation and customer success, Guidewire continues to empower insurers to meet the evolving demands of the industry.

📋 Description

• Lead the development of a learning content strategy for several topic areas that aligns with business objectives • Collaborate with stakeholders to understand product direction and translate it into actionable and impactful content plans • Design and implement scalable, flexible, and reusable content for developers • Determine the 'right content to build' based on competency requirements in alignment with stakeholder guidance • Develop curriculum for one or more applications and services while following instructional design best practices • Design and develop a variety of learning materials, including interactive tutorials/practical labs, videos, assessments, micro-learning modules, and e-learning courses tailored for diverse user needs and technical levels • Collaborate closely with cross-functional teams to ensure content aligns with brand standards and visual experience goals • Conduct regular audits to identify and address content gaps or inconsistencies • Provide guidance to junior instructional designers, ensuring best practices are followed in learning experience design and development

🎯 Requirements

• Bachelor’s degree in instructional design, education, technical writing, or a related field, combined with 5-8 years of experience explicitly developing highly technical training content • Proven experience designing and delivering technical training for developer and engineer audiences on enterprise software or SaaS applications • Strong background in troubleshooting complex systems, reading/debugging code, and a solid understanding of web application development and cloud platform tooling • Practical experience leveraging AI tools (e.g., Gemini, ChatGPT, Claude) to accelerate content development and research • Self-starter mentality with a passion for continuous learning and a proven ability to learn on the job and work independently with minimal instruction • Experience using instructional design principles • Ability to gather information from subject matter experts and learn by experimenting • Excellent written, verbal communication and collaboration skills with the ability to work across diverse teams • Strategic thinker with a creative and innovative approach to content development • Excellent organizational skills and ability to manage multiple tasks in a fast-paced, dynamic environment • Experience with agile methodologies for project or content development and familiarity with project management tools such as JIRA • Fluent in English.

🏖️ Benefits

• Health, dental, and vision insurance • Paid time off • Company sponsored retirement plan • Annual company bonus plan • Commissions and/or long term incentive awards