
1001 - 5000 employees
Founded 1960
🏗️ Construction
💸 Finance
🏠 Real Estate
Construction • Finance • Real Estate
Guild Mortgage is a U. S. -based mortgage lender and loan servicer that provides a wide range of home financing products and services to consumers and business partners. The company offers purchase and refinance mortgages, including conventional, FHA, VA, USDA, jumbo, renovation, construction, reverse mortgages, HELOCs, and specialty programs and down-payment assistance. Guild Mortgage operates nationwide through local branches and loan officers, supports borrowers with servicing and online account management, and partners with builders, real estate agents, title agents, and correspondents.
🔥 0 minutes ago
🇺🇸 United States – Remote
💵 $25 - $37 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
🚔 Compliance
👻 Ghost score 0%
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1001 - 5000 employees
Founded 1960
🏗️ Construction
💸 Finance
🏠 Real Estate
Construction • Finance • Real Estate
Guild Mortgage is a U. S. -based mortgage lender and loan servicer that provides a wide range of home financing products and services to consumers and business partners. The company offers purchase and refinance mortgages, including conventional, FHA, VA, USDA, jumbo, renovation, construction, reverse mortgages, HELOCs, and specialty programs and down-payment assistance. Guild Mortgage operates nationwide through local branches and loan officers, supports borrowers with servicing and online account management, and partners with builders, real estate agents, title agents, and correspondents.
• Identify, analyze, and manage regulatory, investor, and industry changes impacting mortgage origination and servicing operations • Evaluate regulatory requirements for applicability, operational impact, implementation needs, and compliance risks • Coordinate with business units and third parties to implement and validate regulatory and investor changes • Serve as a subject matter expert for mortgage origination and servicing operations • Provide regulatory guidance and implementation recommendations to business units • Research, investigate, and respond to escalated consumer complaints, regulatory inquiries, and customer concerns • Gather and coordinate documentation for Qualified Written Requests, Notices of Error, Requests for Information, debt validation requests, and other regulatory responses • Support the privacy compliance program, including consumer privacy rights requests • Support regulatory examinations, audits, monitoring activities, issue remediation, and compliance risk management initiatives • Improve compliance processes, workflows, controls, and reporting • Participate in cross-functional regulatory implementation, compliance, and process improvement projects • Provide compliance support and serve as an escalation resource for day-to-day compliance questions • Prepare reports, analyses, presentations, and supporting materials for senior management, examinations, and audits • Perform other duties as assigned
• Associate's degree in business, Finance, Legal Studies, Risk Management, Compliance, or related field preferred • A combination of education and experience may be considered in lieu of the Associate's degree • Minimum three years of Mortgage industry experience required, including knowledge of origination and servicing operations • Minimum two years of experience in Compliance, regulatory, audit, risk management, quality control, or related experience preferred • Strong knowledge of federal and state laws and regulations applicable to mortgage origination and servicing • Demonstrated knowledge of residential mortgage origination and servicing processes, controls, and compliance practices • Knowledge of consumer complaint management, exam management, privacy compliance requirements, and industry best practices • Strong analytical, research, critical thinking, and problem-solving skills • Ability to translate regulatory requirements into practical business solutions • Demonstrated ability to identify process improvement opportunities and implement effective solutions • Strong verbal, written, and interpersonal communication skills • Strong organizational skills, attention to detail, and sound judgment • Excellent verbal and written communication skills required • Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment required • Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required • Ability to operate standard office equipment and keyboards • Ability to learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions • Monday–Friday business-week schedule
• Medical insurance • Dental insurance • Vision insurance • Life insurance • AD&D insurance • LTD insurance • 401(k) with employer match • Pleasant work environment • Competitive compensation
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