Director, Network Operations

🕒 August 10

🇺🇸 United States – Remote

💵 $120k - $180k / year

⏰ Full Time

🔴 Lead

🌐 Network Operations

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Guild Mortgage

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1960

🏗️ Construction

💸 Finance

🏠 Real Estate

Construction • Finance • Real Estate

Guild Mortgage is a U. S. -based mortgage lender and loan servicer that provides a wide range of home financing products and services to consumers and business partners. The company offers purchase and refinance mortgages, including conventional, FHA, VA, USDA, jumbo, renovation, construction, reverse mortgages, HELOCs, and specialty programs and down-payment assistance. Guild Mortgage operates nationwide through local branches and loan officers, supports borrowers with servicing and online account management, and partners with builders, real estate agents, title agents, and correspondents.

📋 Description

• Manage network and system administration, project managers, and coordinators to ensure seamless technology services during branch openings, relocations, and closings • Manage network design and configuration, including security • Manage provisioning and disconnects of voice/data circuits, upgrades, and cost control • Maintain and enhance SASE zero-trust capabilities and network security • Oversee network micro-segmentation • Manage cloud network environments and security best practices • Ensure deployment of LAN/WAN networking equipment • Ensure deployment of telecommunications hardware, including IP PBX/hosted VOIP • Visit site locations for large-scale deployments and acquisitions as needed • Manage network administration of Cisco Webex/UC call center • Manage and monitor network security access and user access • Provide high-level network support and consult with vendors on troubleshooting and projects • Manage, configure, monitor, and report on firewall/DMZ • Complete documentation and tasks related to SSAE, SOX, and other audits • Manage network integration and provide IBM i Series support and troubleshooting as needed • Manage and maintain email routing configuration and provide troubleshooting support • Manage and maintain wireless network configuration and provide troubleshooting support • Lead a department or functional area through subordinate managers and high-level individual contributors • Execute the operational plan and lead operations of network functions/programs • Report directly to a member of the leadership team

🎯 Requirements

• Bachelor's Degree or equivalent computer-related Degree from a technical school, or similar training • A combination of education and experience may be considered in lieu of the Bachelor's degree • Minimum seven years of experience in network administration-related roles • Minimum three years of supervisory or leadership experience • Expert-level knowledge of technical equipment and systems • Prior experience with IT disaster recovery/business continuity planning and recovery required • Fluency with Cisco CCNA, CCNP + Voice, Cisco routing and switching, BGP, VLAN, WAN, and Internet • Experience with Cisco Meraki firewalls • Experience with Cisco Wireless Controllers and Cisco Access Control • Telco router setup and configuration experience • Experience with Zscaler and SonicWall • Network monitoring and backup experience with PRTG, SolarWinds, and other utilities • Experience with Windows, VMware, Cisco UC, and UCS virtual environments • Experience with Windows 11 and Active Directory • Ability to learn and adapt to new technologies and techniques • Ability to organize and manage multiple priorities in a fast-paced, deadline-driven environment • Excellent verbal and written communication skills • Customer service focus within a team environment • Ability to read, analyze, and interpret business and technology periodicals, procedures, and journals • Ability to train less experienced team members and build capability • Highly organized and detail-oriented • Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications • Ability to travel 10–20% • Ability to work nights or weekends or be on-call as a regular part of the job • Ability to operate standard office equipment and keyboards • Ability to adhere to process protocols and apply established protocols in a timely manner

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • AD&D insurance • LTD insurance • 401(k) with employer match • Competitive compensation • Pleasant work environment