
1001 - 5000 employees
Founded 1960
🏗️ Construction
💸 Finance
🏠 Real Estate
Construction • Finance • Real Estate
Guild Mortgage is a U. S. -based mortgage lender and loan servicer that provides a wide range of home financing products and services to consumers and business partners. The company offers purchase and refinance mortgages, including conventional, FHA, VA, USDA, jumbo, renovation, construction, reverse mortgages, HELOCs, and specialty programs and down-payment assistance. Guild Mortgage operates nationwide through local branches and loan officers, supports borrowers with servicing and online account management, and partners with builders, real estate agents, title agents, and correspondents.
🔥 21 minutes ago
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1001 - 5000 employees
Founded 1960
🏗️ Construction
💸 Finance
🏠 Real Estate
Construction • Finance • Real Estate
Guild Mortgage is a U. S. -based mortgage lender and loan servicer that provides a wide range of home financing products and services to consumers and business partners. The company offers purchase and refinance mortgages, including conventional, FHA, VA, USDA, jumbo, renovation, construction, reverse mortgages, HELOCs, and specialty programs and down-payment assistance. Guild Mortgage operates nationwide through local branches and loan officers, supports borrowers with servicing and online account management, and partners with builders, real estate agents, title agents, and correspondents.
• Work with project sponsors to document objectives, identify stakeholders, communicate risks/issues and analyze scope • Elicit project requirements through brainstorming, interviews, document analysis and viewpoints • Write project requirements specifications and business rules using standard templates • Define quality attributes, constraints, external interfaces and nonfunctional requirements • Establish testing strategies and assess final programming changes • Identify cross-impacts of programming changes with Business Analysts • Document system changes, business rules, use cases and test scripts • Participate in peer reviews and inspections of requirements documents and work products • Support training programs and tools to increase system knowledge • Assist with developing servicing processes, scripts and correspondence templates • Decompose high-level business and user needs into functional requirements • Collaborate with VPs, Managers, Supervisors and Business Analysts on system fixes and project documentation • Represent requirements through flowcharts, diagrams and scenarios • Support business justification and prioritization of proposed requirements • Monitor industry regulation changes and recommend policy, procedure and system updates • Establish and continuously improve requirements practices • Liaise between IT and business teams, supporting QA, creating test cases, facilitating UAT and completing implementation validations • Develop data collection systems, data analytics and strategies to optimize statistical efficiency and data quality • Identify trends, assist with forecasts and explain unexpected data results • Provide exam, audit and monitoring support • Resolve issues escalated by junior-level teammates • Identify knowledge gaps and pursue learning opportunities • Mentor and guide less experienced professional staff • Perform other duties as assigned
• Bachelor's Degree directly related to the position or equivalent, required • Minimum of eight years total relevant experience in Business or Mortgage Banking related role(s) • Professional Certification in Project Management • Bachelor's Degree in mortgage default and bankruptcy servicing, programming/system analysis, business process or project management • Analytical skills and ability to scrutinize complex work processes and streamline them • Modeling skills to represent requirements information graphically • Experience with Power BI, data modeling, table relationships and DAX • Ability to manage multiple tasks and prioritize workload • Ability to adapt to changing business requirements, technologies and project scope • Critical thinking and creativity • Understanding of software development methodologies, databases and programming languages • Experience handling large datasets, statistical analysis and identifying trends or anomalies • Experience in process improvements and business systems analysis within default, bankruptcy and REO preferred • Expert-level knowledge of conventional and government mortgage loan documents and related processes • Knowledge of federal debt collection laws, Federal Bankruptcy Laws, CFPB, FCRA and FDCPA requirements • Excellent verbal and written communication required • Ability to interview subjects, facilitate group discussions, gather information and report results • Proficiency with Microsoft Office Suite, Word, Excel, Wiki, Google Docs, collaborative cloud-based programs and third-party software applications • Ability to handle aggressive deadlines and multiple responsibilities • Ability to work independently and lead projects with strong attention to detail • Highly organized and detail-oriented; able to work in a fast-paced, metrics-driven environment • Ability to adhere to and apply established process protocols • Ability to work Monday–Friday during the business week
• Medical insurance • Dental insurance • Vision insurance • Life insurance • AD&D insurance • LTD insurance • 401(k) with employer match • Pleasant work environment • Competitive compensation • Excellent benefits package • Equal Opportunity Employer
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