Lead Virtual Greenlight Tax Professional

🔥 1 hour ago

🏰 Missouri – Remote

infoinfo

💵 $25 - $37 / hour

⏰ Full Time

🟠 Senior

💰 Tax

Where this job comes from

Posted on H&R Block's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Still open on H&R Block's site. Checked 45 minutes ago.

Logo of H&R Block

H&R Block

10,000+ employees

Founded 1955

💸 Finance

👥 B2C

🤝 B2B

Finance • B2C • B2B

H&R Block is a U. S. -based tax preparation and financial services company founded in 1955 that helps individuals and small businesses with tax filing, bookkeeping, payroll, business-formation services, and related financial products. The company operates retail and franchise tax offices, offers online filing and tax-software options, provides financial products (refund advances, a branded debit card and other bank products in partnership with Pathward), and serves both consumer and small-business customers. H&R Block also runs training and seasonal staffing programs, and provides resources such as The Tax Institute and audit/notice support.

📋 Description

• Recruit, interview, hire, and train seasonal Virtual Tax Professionals on tax policies, virtual platforms, and workflow systems • Create and adjust team schedules while monitoring attendance, productivity, and adherence to virtual work expectations • Review performance metrics and provide timely coaching and feedback to support individual and team goals • Build strong relationships, promote open communication, and foster an engaged, collaborative, and inclusive virtual team • Provide guidance on complex tax scenarios and ensure adherence to Internal Revenue Service requirements and company compliance standards • Support client escalations and virtual service delivery as needed • Gather team feedback, identify opportunities, and help shape the Greenlight operating model • Provide hands-on tax guidance and quality oversight in a fully virtual environment

🎯 Requirements

• High school diploma or equivalent • Ability to lead, motivate, and coach remote teams effectively • Excellent verbal, written, and interpersonal communication skills • Experience serving clients in a virtual or remote environment • Flexibility to work extended or varied hours during the seasonal period • Internet speed of at least 15 Mbps • Supervisory or people leadership experience • 3 years of experience in tax preparation and/or tax research • Preferred: Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience • Preferred: Circular 230 credential (attorney, EA or CPA) • Preferred: Experience leading remote teams

🏖️ Benefits

• Medical and prescription drug coverage for qualifying associates and eligible dependents • H&R Block Retirement Savings Plan (401(k) Plan) • Employee Assistance Program • (Virtual) fitness center programs • Associate discount program • Business Travel Accident Insurance • Associate Tax Prep benefit • Competitive pay • Comprehensive benefits • Continuous learning • Support for life both in and outside of work • Incentive compensation or short-term incentive plans may generate additional earnings

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