Director, Product Design

🔥 0 minutes ago

🏰 Missouri – Remote

🏰 Missouri – Remote

💵 $120.9k - $205.5k / year

⏰ Full Time

🔴 Lead

🧑‍🎨 Art Director

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H&R Block

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1955

💸 Finance

👥 B2C

🤝 B2B

Finance • B2C • B2B

H&R Block is a U. S. -based tax preparation and financial services company that provides in-person and online tax filing, tax professionals, small business bookkeeping and payroll, and related financial products such as refund advances and prepaid cards. Founded in 1955, it operates retail tax offices, franchises, and digital platforms to serve consumers and small businesses with tax, accounting, and financial solutions.

📋 Description

• Lead the strategy and execution for H&R Block’s digital customer journeys for core tax experiences and financial products • Guide a distributed team of product and content designers across mobile apps, digital banking, authentication, identity, and trust • Create a vision and partner to build a roadmap for financial products • Deliver best-in-class login experiences, SSO, multi-factor authentication • Define experiences for user profiles, account settings, privacy controls • Establish patterns that help reduce fraud risk while maintaining usability • Inspire and coach a distributed design organization • Partner with Product, Engineering, and Stakeholders to define experience vision • Collaborate with fellow design leaders to align priorities and deliver consistent experiences

🎯 Requirements

• 10+ years in product design or UX design, with significant experience in enterprise and/or B2C products • 5+ years leading design teams • Experience building and scaling design systems in a large organization • A strong portfolio demonstrating strategic thinking, end-to-end problem solving, and high-quality craft • Demonstrated partnership with Product Management and Engineering in an agile environment • Excellent communication skills and executive presence • Deep understanding of modern design tools and workflows (e.g., Figma, design tokens, component libraries) • Customer obsession and a strong point of view on product strategy • Ability to operate at scale across multiple functions, product lines, and complex technical platforms • Fluency with AI-powered design and prototyping tools (e.g., Lovable, Builder.io, Figma MCP)

🏖️ Benefits

• Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage • Can participate in the H&R Block Retirement Savings Plan (401(k) Plan) • Employee Assistance Program • (virtual) fitness center programs • Associate discount program • Automatically enrolled in Business Travel Accident Insurance • Receive Associate Tax Prep benefit