Lead Virtual Tax Professional

🔥 4 minutes ago

🏰 Missouri – Remote

🏰 Missouri – Remote

💵 $25 - $37 / hour

⏰ Full Time

🟠 Senior

💰 Tax

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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H&R Block

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1955

💸 Finance

👥 B2C

🤝 B2B

Finance • B2C • B2B

H&R Block is a U. S. -based tax preparation and financial services company that provides in-person and online tax filing, tax professionals, small business bookkeeping and payroll, and related financial products such as refund advances and prepaid cards. Founded in 1955, it operates retail tax offices, franchises, and digital platforms to serve consumers and small businesses with tax, accounting, and financial solutions.

📋 Description

• Lead a remote team of Virtual Tax Professionals • Recruit, interview, and hire seasonal Virtual Tax Professionals • Deliver training on tax policies, Second Look review methodology, transcript analysis, virtual platforms, and workflow systems • Create, manage, and adjust team schedules • Monitor attendance, productivity, and compliance with virtual work expectations • Review performance metrics and provide timely coaching and feedback • Foster a collaborative and inclusive virtual work environment • Provide technical tax support and guidance on complex tax scenarios • Guide associates in interpreting IRS transcripts and identifying resolution opportunities • Ensure adherence to Internal Revenue Service requirements and company compliance standards • Support client escalations and virtual service delivery as needed

🎯 Requirements

• High school diploma or equivalent • Ability to lead, motivate, and coach remote teams effectively • Excellent verbal, written, and interpersonal communication skills • Experience serving clients in a virtual or remote environment • Flexibility to work extended or varied hours during the seasonal period • Internet speed of at least 15 Mbps • Supervisory or people leadership experience • 3 years of experience in tax preparation and/or tax research • Preferred: Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience • Preferred: Circular 230 credential (attorney, EA or CPA) • Preferred: Experience leading remote teams • Preferred: Experience with Artificial Intelligence or other digital productivity tools • Preferred: Prior Team Lead experience

🏖️ Benefits

• Medical and prescription drug coverage for qualifying associates and eligible dependents • H&R Block Retirement Savings Plan (401(k) Plan) • Employee Assistance Program • (Virtual) fitness center programs • Associate discount program • Business Travel Accident Insurance • Associate Tax Prep benefit • Competitive pay • Comprehensive benefits • Support for life both in and outside of work • Continuous learning

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