Lead Virtual Tax Professional – Seasonal

🔥 2 hours ago

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Logo of H&R Block

H&R Block

10,000+ employees

Founded 1955

💸 Finance

👥 B2C

🤝 B2B

Finance • B2C • B2B

H&R Block is a U. S. -based tax preparation and financial services company that provides in-person and online tax filing, tax professionals, small business bookkeeping and payroll, and related financial products such as refund advances and prepaid cards. Founded in 1955, it operates retail tax offices, franchises, and digital platforms to serve consumers and small businesses with tax, accounting, and financial solutions.

📋 Description

• Recruit, interview, and hire seasonal Virtual Tax Professionals • Deliver training on tax policies, virtual platforms, and workflow systems • Create, manage, and adjust team schedules • Monitor attendance, productivity, and compliance with virtual work expectations • Review performance metrics and provide coaching and feedback • Foster a collaborative and inclusive virtual work environment • Provide technical tax support and guidance on complex tax scenarios • Ensure adherence to Internal Revenue Service requirements and company compliance standards • Support client escalations and virtual service delivery as needed • Lead a remote team supporting test-and-learn initiatives on the Innovations team

🎯 Requirements

• High school diploma or equivalent • Ability to lead, motivate, and coach remote teams effectively • Excellent verbal, written, and interpersonal communication skills • Experience serving clients in a virtual or remote environment • Flexibility to work extended or varied hours during the seasonal period • Internet speed of at least 15 Mbps • Supervisory or people leadership experience • 3 years of experience in tax preparation and/or tax research • Bachelor’s degree in a related field or equivalent through a combination of education and related work experience (preferred) • Circular 230 credential (attorney, EA or CPA) (preferred) • Experience leading remote teams (preferred)

🏖️ Benefits

• Competitive pay • Medical and prescription drug coverage for qualifying associates and eligible dependents • H&R Block Retirement Savings Plan (401(k) Plan) • Employee Assistance Program • (Virtual) fitness center programs • Associate discount program • Business Travel Accident Insurance • Associate Tax Prep benefit • Incentive compensation or short-term incentive plans may provide additional earnings

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