Senior Virtual Tax Specialist, Seasonal

🔥 6 minutes ago

🏰 Missouri – Remote

🏰 Missouri – Remote

💵 $21 - $32 / hour

⏰ Full Time

🟠 Senior

💰 Tax

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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H&R Block

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1955

💸 Finance

👥 B2C

🤝 B2B

Finance • B2C • B2B

H&R Block is a U. S. -based tax preparation and financial services company that provides in-person and online tax filing, tax professionals, small business bookkeeping and payroll, and related financial products such as refund advances and prepaid cards. Founded in 1955, it operates retail tax offices, franchises, and digital platforms to serve consumers and small businesses with tax, accounting, and financial solutions.

📋 Description

• Support Tier I specialists by answering complex tax and platform-related questions • Engage with clients via chat and screen share to resolve tax issues and guide them through online tools • Troubleshoot technical issues and help clients navigate the digital tax preparation experience • Research and interpret federal and state tax laws, regulations, and procedures • Use proprietary tools and resources to deliver fast, accurate, and friendly support • Collaborate with teammates to share best practices and continuously improve the client experience • Work from anywhere while staying connected to a supportive, collaborative team • Help people feel confident and empowered during tax season • Expand skills, take on new challenges, and grow a career with H&R Block

🎯 Requirements

• Associate’s degree or equivalent combination of education and experience • 3+ years of tax experience, including coursework or accounting background • 2+ years of customer service experience in a fast-paced environment • Strong written, verbal, and video communication skills • Keen eye for detail and clarity • Passion for helping others and simplifying complex topics • Excellent problem-solving and analytical skills • Quiet, dedicated workspace and reliable internet connection for remote work

🏖️ Benefits

• Medical and prescription drug coverage for qualifying associates and eligible dependents • H&R Block Retirement Savings Plan (401(k) Plan) • Employee Assistance Program • (Virtual) fitness center programs • Associate discount program • Business Travel Accident Insurance • Associate Tax Prep benefit • Competitive pay • Comprehensive benefits • Support for life both in and outside of work • Remote work arrangement • Continuous learning • Supportive, collaborative team culture