Technical Courseware Developer

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Logo of Hewlett Packard Enterprise

Hewlett Packard Enterprise

10,000+ employees

Founded 2015

🏢 Enterprise

🔧 Hardware

☁️ SaaS

Enterprise • Hardware • SaaS

Hewlett Packard Enterprise is a global technology leader providing innovative IT solutions to empower businesses. HPE offers a comprehensive portfolio of products and services, including the HPE GreenLake edge-to-cloud platform, which delivers a hybrid cloud experience enabling businesses to manage workloads across private and public clouds seamlessly. Additionally, the company specializes in supercomputing, networking, and storage solutions, along with AI and data analytics capabilities to drive productivity and operational efficiency. HPE is committed to helping organizations enhance their digital transformations while securing data and optimizing IT infrastructure.

📋 Description

• Design, develop, deliver, and maintain customer-facing, best-in-class user content • Produce a range of deliverables, including concepts and tasks for networking features, in-product content • Collaborate with key stakeholders and subject matter experts to understand requirements and customer needs • Analyze specifications and product descriptions and recommend the best documentation approach • Learn customer experience through hands-on usage of networking products • Follow established style and process guidelines for consistency • Lead technical documentation efforts with a small number of writers

🎯 Requirements

• 5+ years of experience producing technical content • BA/BS in Technical Writing, English, Computer Science, or related degree/networking certification • Good understanding of technology concepts such as cloud computing, automation, networking, data centers • Ability to research complex technical concepts (independently and collaboratively) • Familiarity with XML authoring, content management, and courseware development tools • Strong problem-solving skills; ability to make progress with less-than-complete information • Excellent communication and collaboration skills • Ability to utilize AI tools to scale content creation, retaining high quality output

🏖️ Benefits

• Health & Wellbeing: a comprehensive suite of benefits that supports physical, financial and emotional wellbeing • Personal & Professional Development: specific programs catered to helping you reach any career goals • Unconditional Inclusion: celebrate individual uniqueness and manage work and personal needs

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