AR Representative III

🔥 0 minutes ago

🌽 Illinois – Remote

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💵 $18 - $23 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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Logo of HALO Branded Solutions

HALO Branded Solutions

1001 - 5000 employees

🤝 B2B

🛒 Retail

🏢 Enterprise

💰 Private Equity Round on 2016-01

B2B • Retail • Enterprise

HALO Branded Solutions is a company specializing in branded merchandise and promotional products to enhance brand engagement and recognition. They offer a variety of services including custom kitting, company stores, holiday gifting, and creating employee welcome kits. In addition, HALO provides solutions for employee recognition and incentives through tailored programs that align with company cultures. The company also focuses on creating brand ambassadors through company uniforms and branded apparel. HALO serves a wide range of industries by providing creative services, technology solutions, and logistics support to capture and maintain the attention of clients and employees. Their commitment to sustainability and impactful experiences is central to their operations.

📋 Description

• Extensive telephone/e-mail contact with customers regarding past-due invoices • Determine write-offs (month end and small amount) • Make recommendations to Supervisor for collection of past due accounts • Coordinate with internal teams (Sales, Account Executive, Customer Service, and Finance) to resolve AR-related concerns • Provide clients with invoice copies, statements, and payment confirmations upon request. • Email reprinted and adjusted invoices as needed • Enter notes in system on all invoices where appropriate • Provide backup to other Collection Representatives and Client Forms as needed • Research returned mail and bank correspondence (i.e., short- & over-payments) • Maintain overall aging within department outlined KPI’s and Productivity guidelines • Independently manage AR and escalations • Payment Research and Credit validation support • Independently lead calls at the customer level for aged receivables • Provide training and coaching as a SR AR Rep mentor on best practices • Serve as a senior Account Executive handling high-priority “hyper care” accounts and complex client scenarios • Act as a subject matter expert (SME) for the Accounts Receivable (AR) organization • Provide backup as needed via Snap Pay and Tableau • Successfully maintains and exceeds overall aging and KPIS • Coverage as needed for Peers in team

🎯 Requirements

• 3+ years of Accounts Receivable, Billing, or Finance (corporate/B2B experience is a plus). • Above average 10-key speed and accuracy • Must be organized, detail-oriented, and project a positive and professional attitude • Must be a flexible, team player, available to work overtime when required, work well under pressure and meet deadlines • Proficiency in most Microsoft Excel and Outlook • Ability to prioritize tasks, work independently, and meet deadlines • Deadline-oriented, organized, good time management, and detail oriented • Effective oral/written communication skills • Flexible, team player and able to partner with all levels of management • Able to assist with others AR independently

🏖️ Benefits

• nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance • additional Voluntary Benefits • 401(k) Retirement Savings Plan • Health Savings Accounts (HSA) • Flexible Spending Accounts (FSA)

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