Billing Specialist

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Logo of Hanger, Inc.

Hanger, Inc.

5001 - 10000 employees

Founded 1861

⚕️ Healthcare Insurance

🧬 Biotechnology

🧘 Wellness

Healthcare Insurance • Biotechnology • Wellness

Hanger, Inc. is a purpose-driven company that focuses on empowering human potential by providing advanced orthotic and prosthetic services and solutions. With a commitment to clinical research, innovation, and exceptional customer service, Hanger operates 925 patient care clinics nationwide and is supported by 6,400 employees dedicated to moving lives forward. The company treats approximately one million patients annually, showcasing its significant impact in the healthcare sector.

📋 Description

• Responsible for the timely review and submission of medical claims to insurance companies from a wide variety of providers and clinics. • Knowledgeable of all aspects of the financial process from scheduling, billing, and collections. • Review patient bills for accuracy and completeness in a timely manner • Take the initiative to obtain missing information to ensure claims are submitted accurately and timely • Knowledge of insurance rules and guidelines; such as, Medicare and Medicaid • Adhere to billing guidelines, policies, and procedures • Identify the proper party to be billed; such as, insurance company or patient • Complete the entire required billing checklists prior to submission • Perform follow up activities to ensure documentation is gathered in a timely manner • Communicate with clinic personnel and insurance companies • Ensure necessary documentation is included or coordinate with appropriate clinic to update records

🎯 Requirements

• High school education or equivalent • Minimum good fit for the job, as determined by the Talent Bullseye assessment. Hanger will administer the Talent Bullseye as part of the selection process. • Good customer service and communication skills • Strong interpersonal, oral and written communication skills, including the ability to follow written and verbal directions • Resourceful and flexible team player who excels at building trusting relationships • Working knowledge of HIPAA and other medical insurance regulations and terminology for private payer, state and federal plans including coding, billing and reimbursement protocols • Working knowledge of ICD-9, ICD-10, HCPC/CPT and other coding • Proficient computer skills including Windows based office technologies (ex. Word, Excel) and automated billing systems • Ability to use all necessary office equipment; such as, facsimile machines, calculator, postage machine, copiers, etc. • Knowledge of state, federal and regional collection and reimbursement laws where applicable • Good organizational skills and the ability to manage multiple tasks • Detailed orientation while working in a fast paced environment • Exhibit enthusiasm and positive attitude • Ability to work independently and exercise creativity • Familiar with medical terminology • Proficiency with basic math and accounting skills • Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships. Keep the patient at the center of everything that you do, building lifelong trust. Foster open collaboration and constructive dialogue with everyone around you. Continuously innovate new solutions, influencing and responding to change. Focus on superior outcomes, and calibrate work processes for outstanding results.

🏖️ Benefits

• Competitive Compensation Packages • 8 Paid National Holidays & 4 additional Floating Holidays • PTO that includes Vacation and Sick time • Medical, Dental, and Vision Benefits • 401k Savings and Retirement Plan • Paid Parental Bonding Leave for New Parents • Generous Employee Referral Bonus Program • Mentorship Programs- Mentor and Mentee • Student Loan Repayment Assistance by Location • Regional & National traveling CPO/CO/CP opportunities • Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

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