Patient Access Coordinator

🔥 0 minutes ago

🐻 Alaska – Remote

🐻 Alaska – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Hanger, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1861

💼 Consulting

🏭 Manufacturing

🏥 Healthcare

Consulting • Manufacturing • Healthcare

Hanger, Inc. is a purpose-driven company that focuses on empowering human potential by providing advanced orthotic and prosthetic services and solutions. With a commitment to clinical research, innovation, and exceptional customer service, Hanger operates 925 patient care clinics nationwide and is supported by 6,400 employees dedicated to moving lives forward. The company treats approximately one million patients annually, showcasing its significant impact in the healthcare sector.

📋 Description

• Greet and assist patients upon arrival, providing information on wait times and addressing inquiries at the front desk or reception area • Verify and update patient demographics and insurance details during check-in • Handle walk-in registrations • Collect patient payments, including deductibles, copays, and co-insurance at the front desk • Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans • Serve as a liaison for clinic services, offering information on patient experience programs, support groups, and other resources • Collaborate with the Revenue Cycle Management (RCM) team to obtain necessary patient information • Ensure accurate and complete electronic health records for all patients

🎯 Requirements

• High school diploma or equivalent combination of education and experience required • Less than one year of customer service, administrative or related experience required • Experience in a receptionist position or experience with medical front office procedures preferred • Must have, or be eligible to obtain, a valid driver’s license and driving record within Hanger’s Motor Vehicle Safety Policy and Procedures standards • Strong interpersonal, oral (including telephone), and written communication skills • Ability to key 30 words per minute with accuracy • Ability to work with handicapped individuals • Understanding of Alpha filing system • Understanding of medical reimbursement and terminology and front office receptionist duties preferred • Ability to use a computer, including Windows-based software and e-mail • Ability to use necessary office equipment, including facsimile machines, calculator, postage machine, and copier • Talent Sorter assessment fit preferred; Hanger will administer the Talent Sorter during selection

🏖️ Benefits

• Competitive Compensation Packages • 8 Paid National Holidays & 4 additional Floating Holidays • PTO that includes Vacation and Sick time • Medical, Dental, and Vision Benefits • 401k Savings and Retirement Plan • Paid Parental Bonding Leave for New Parents • Generous Employee Referral Bonus Program • Mentorship Programs- Mentor and Mentee