Claims Specialist III

🕒 September 30

🇺🇸 United States – Remote

💵 $18 - $26 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

Where this job comes from

Posted on Hanger, Inc.'s careers page ↗Hanger, Inc.'s careers page, not through a job board

First seen by Remote Rocketship September 30

Still open on Hanger, Inc.'s site. Checked 3 hours ago.

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Logo of Hanger, Inc.

Hanger, Inc.

5001 - 10000 employees

Founded 1861

💼 Consulting

🏭 Manufacturing

🏥 Healthcare

Consulting • Manufacturing • Healthcare

Hanger, Inc. is a purpose-driven company that focuses on empowering human potential by providing advanced orthotic and prosthetic services and solutions. With a commitment to clinical research, innovation, and exceptional customer service, Hanger operates 925 patient care clinics nationwide and is supported by 6,400 employees dedicated to moving lives forward. The company treats approximately one million patients annually, showcasing its significant impact in the healthcare sector.

📋 Description

• Ensure payment for services is accurate, timely, and fully documented • Provide efficient cash collection while complying with laws, regulations, Hanger policies, and compliance programs • Utilize the company billing and collections system to resolve unpaid, short-paid, and denied claims • Review EOBs and insurance correspondence for correct reimbursement according to regulations and contract terms • Follow up with insurance companies through online portals, phone, email, and fax • Identify billing errors and submit corrected claims • Follow up on accounts until resolved • File and follow up on appeals and disputes • Communicate accounts receivable issues that may delay payment or cause write-offs to management • Document findings clearly and concisely • Research insurance guidelines and manuals • Perform system adjustments as needed • Submit medical records upon request • Resolve outstanding accounts receivable problems and inquiries from customers or external collection resources • Focus on complex denials and appeals • Review, monitor, and resolve assigned encounters and reports • Identify causes of account delinquency and discuss them with management • Communicate with Patient Care Clinics regarding collection efforts • Research and resolve deficiencies • Maintain working knowledge of DMEOPS CPT and ICD-10 codes

🎯 Requirements

• High school education or equivalent • 4 years of related experience in payor policies to include all areas of reimbursement, medical policy and payor appeal requirements • Experience with NextGen and/or OnBase preferred • Attention to detail with the ability to quickly identify trends • Strong communication and interpersonal skills • Working knowledge of appeals, reimbursement, Local Coverage Determinations (LCDs), and policy articles • Working knowledge of medical terminology • Ability to proactively resolve problems and multi-task • Strong sense of personal accountability to meet deadlines • Working knowledge of MS Office suite programs • Working knowledge of Electronic Health Records (EHR), such as OPS and NextGen • Ability to pull data and migrate it into online records management systems such as OnBase • High ethical standards regarding confidential patient and billing information • Knowledge of state, federal, regional collection and reimbursement laws, HIPAA, medical insurance regulations, CPT, ICD-9, HCPCS, modifiers, coding, and documentation guidelines • Proficient computer skills including Windows-based office technologies, email, and automated billing systems • Excellent organizational skills and ability to manage multiple detailed tasks in a fast-paced environment

🏖️ Benefits

• Competitive Compensation Packages • 8 Paid National Holidays & 4 additional Floating Holidays • PTO that includes Vacation and Sick time • Medical, Dental, and Vision Benefits • 401k Savings and Retirement Plan • Paid Parental Bonding Leave for New Parents • Generous Employee Referral Bonus Program • Mentorship Programs- Mentor and Mentee • Annual bonus: up to 5% of base pay depending on bonus criteria

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