Revenue Operations Analyst

Job not on LinkedIn

🔥 0 minutes ago

🌐 Canada, United States – Remote

🇨🇦 Canada – Remote 🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💹 Revenue Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Harbor

WebsiteLinkedInAll Job Openings

501 - 1000 employees

⚖️ Legal

📣 Marketing

💼 Consulting

Legal • Marketing • Consulting

Harbor is a globally integrated team of 800 industry experts working across strategy, legal technology, operations, and intelligence, focused on helping leading law firms, corporations, and their law departments achieve breakthrough outcomes. The company enhances law firm business development through powerful marketing technology and data quality management solutions, following their recent acquisition of CLIENTSFirst Consulting.

📋 Description

• Provide day-to-day Salesforce user support, including troubleshooting issues, answering process and system questions, and escalating technical matters as appropriate • Prepare, validate, cleanse, and import data into Salesforce and related Go-to-Market systems • Monitor and improve data quality across Salesforce, Clari, and related systems • Develop and maintain Salesforce reports and dashboards covering pipeline, activity, account, campaign, and performance data • Gather, document, and prioritize Salesforce requirements for process improvements, system enhancements, and reporting needs • Translate business requirements into functional documentation for the Salesforce Administrator • Create test scenarios, validate configurations, document results, and support user acceptance testing • Document Salesforce processes, data standards, reporting definitions, and user guidance • Support employee onboarding and ongoing training on Salesforce, reporting, data management, and other Go-to-Market systems • Participate as a business analyst on key Go-to-Market projects to improve process efficiency, system usability, and data reliability

🎯 Requirements

• Experience working with Salesforce in a business operations, sales operations, revenue operations, commercial operations, or client engagement environment • Experience with Salesforce reporting, dashboards, data management, and end-user support • Familiarity with data preparation, cleansing, imports, record maintenance, and data-quality controls • Experience gathering and documenting business requirements for system enhancements, reports, or process improvements • Experience supporting system testing and user acceptance testing for Salesforce enhancements • Familiarity with Go-to-Market systems such as Salesforce, Clari, LeadIQ, or similar platforms is preferred • Strong analytical and problem-solving skills, with a high degree of attention to detail • Ability to interpret business needs and communicate technical concepts clearly to both business and technical audiences • Strong written and verbal communication skills, including the ability to create clear process documentation and training materials • Experience collaborating across multiple teams and managing competing priorities in a fast-paced environment • Highly organized, results-oriented, and proactive, with strong planning and project-management skills • Positive, collaborative approach with the ability to manage expectations, build trust, and escalate issues appropriately • Ability to adapt to evolving business needs while maintaining a focus on data accuracy, process consistency, and user experience

🏖️ Benefits

• Equal opportunity employment in accordance with applicable law