Field Service Technician

🔥 4 minutes ago

🎰 Nevada – Remote

🎰 Nevada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Harpak-ULMA Packaging

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1994

🍽️ Food & Beverage

🏥 Healthcare

📦 Logistics

Food & Beverage • Healthcare • Logistics

Harpak-ULMA Packaging is a provider of end-to-end packaging equipment, automation, and lifecycle services, designing and manufacturing machinery such as tray sealers, thermoformers, flow-wrap and vertical form-fill-seal systems, weighing and portioning equipment, and integrated packaging lines. The company serves food, medical device, and industrial customers, offering smart connected machines, packaging design and prototyping, technical support, and sustainable packaging solutions to minimize waste, extend shelf life, and improve operational efficiency.

📋 Description

• Troubleshoot and repair various packaging machines, with a focus on multi-head weighers • Provide on-site and remote support to resolve customer issues efficiently • Install tray formers, tray sealers, fillers, dosers, form/fill/seal machines, and other packaging equipment • Deliver exceptional customer service by proactively identifying solutions • Follow up on customer inquiries • Provide technical phone support • Collaborate with technicians, engineers, and service managers on complex issues • Participate in training programs • Document service calls and solutions in detail • Use technology tools for efficient reporting and knowledge retention

🎯 Requirements

• Minimum of 5 years in a technical field • At least 3 years troubleshooting mechanical and electrical machine issues • Prior experience with multi-head weighers is essential • Proficiency in mechanical, electrical, and PLC systems • High precision and close tolerance proficiency • High school diploma or GED required • Technical schooling and/or work experience in electricity, electronics, or equipment maintenance • Willingness to travel 70-85% of the time • Valid driver's license • Ability to obtain a passport for travel • Familiarity with MS Office Suite and Windows platform • Ability to use service databases and CRMs, such as FileMaker • Excellent communication and customer service skills • Ability to read and interpret mechanical blueprints and electrical schematics

🏖️ Benefits

• Robust benefits package • Extensive training through the Online Learning Management System, on-site at company facilities, and through shadowing experienced technicians • Opportunity to grow and develop skills across various product lines • Innovative environment focused on innovation and continuous improvement