Application Consultant

Job not on LinkedIn

🕒 July 30

🏈 Alabama, Arizona, +15 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🐊 Florida – Remote 🌾 Iowa – Remote 🐎 Kentucky – Remote 🦞 Maine – Remote 🗻 New Hampshire – Remote 🌲 North Carolina – Remote 🌲 Oregon – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote

💵 $65k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cayenta

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1983

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Cayenta is a provider of mission critical software solutions, serving various sectors including Public Sector, Healthcare, Utilities, and Private Sector. The company focuses on empowering its customers to deliver on their mission through effective software and services. With a considerable customer base and employee count, Cayenta is committed to building sustainable customer relationships and fostering a workplace that allows employees to realize their personal and professional dreams.

📋 Description

• Implement and proactively manage utility CIS technology solutions for clients • Lead new-client implementation processes, communicate with stakeholders, resolve issues, and train users in system setup, administration, and maintenance • Perform gap analysis, root cause analysis, business process reviews, documentation, and requirements elicitation • Understand utility business processes including customer service, billing, collections, meter-to-cash, and related CIS workflows • Configure applications according to business needs and accepted best practices • Own user acceptance testing and change management processes • Create user documentation and handover documentation for support staff • Identify opportunities to recommend additional products and services fitting client needs • Support Project Managers with engagement contracts, bottleneck escalation, and project progress updates • Deliver implementation services efficiently to meet project milestones and utilize assigned resources effectively • Provide subject matter expertise to R&D and operational groups on market trends, client needs, and business practices

🎯 Requirements

• Must hold a current, valid passport • Must be legally eligible to travel internationally, including passport-based visa exemption or required travel visas for entry into Canada, the United States, and the Caribbean • Must be able to travel an average of 50% of the time within North America • Problem-solving, critical thinking, and analytical skills • Excellent written and verbal communication skills across all levels of an organization • Experience working with both business and IT groups, ideally in a utility CIS implementation or enterprise software environment • Curiosity and willingness to adopt emerging AI tools, including Copilot, chat-based AI, and automation solutions • Experience in software implementation preferred for standing out • Knowledge of SQL • Knowledge of Customer Information System (CIS) processes and functionality, particularly in a utility environment, is a plus • Experience providing software implementation services to the utility industry, including CIS implementation, upgrades, testing, or production support, is a plus • Strong influencing and coaching skills are a plus

🏖️ Benefits

• 3 weeks’ vacation and 5 personal days • Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment • Employee stock ownership and RRSP/401k matching programs • Lifestyle rewards • Remote work