
10,000+ employees
Founded 1993
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
Harris Computer is a company that provides mission-critical software solutions across various industries, including the public sector, healthcare, utilities, and private sector verticals. They focus on acquiring businesses with growth potential, managing them effectively, and building them for future success. Harris Computer serves over 100,000 customers with a global presence in North America, Europe, Asia, and Australia, employing over 12,000 people. Their mission is to empower customers to deliver on their goals by offering tailored software and services.
🕒 July 22
🌐 United States, Canada – Remote
🌵 Arizona, Colorado, +12 more states – Remote
💵 $50k - $60k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💼 Consultant
🦅 H1B Visa Sponsor
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10,000+ employees
Founded 1993
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
Harris Computer is a company that provides mission-critical software solutions across various industries, including the public sector, healthcare, utilities, and private sector verticals. They focus on acquiring businesses with growth potential, managing them effectively, and building them for future success. Harris Computer serves over 100,000 customers with a global presence in North America, Europe, Asia, and Australia, employing over 12,000 people. Their mission is to empower customers to deliver on their goals by offering tailored software and services.
• Perform implementation tasks, training, consulting, and implementation/support services for customers on the inHANCE product line through virtual and onsite methods • Interpret requirements and define necessary system setups • Respond to implementation support calls and resolve issues • Build working relationships with Project Coordinators and client contacts to prepare sites for implementation and training and tailor materials to client needs • Coordinate and manage individual projects as required • Collaborate with Professional Services, Customer Support, and Development to troubleshoot technical and functional questions • Provide feedback to Project Coordinators, Management, and team members to improve the product and implementation process • Maintain current knowledge of Harris software applications and related technologies • Coordinate source-data retrieval and review data required for conversion • Cleanse and integrate data and coordinate conversion assistance from Development • Test data conversions and review converted data with clients for accuracy • Document work tasks and communication • Update internal tracking systems and time entries • Provide customer support as needed • Travel up to approximately 25% in the US and Canada • Perform other duties as assigned to meet changing business needs
• At least five years of experience in the field of being a software application consultant/implementation specialist • Previous training experience in software applications • Good troubleshooting and analytical thinking to resolve issues • Strong working knowledge of Microsoft Office applications • Working knowledge of Windows 10 & 11/ Windows Server 2016+ • Customer service experience is essential • Strong time management, planning and organizing skills are required • Ability to interpret business requirements and recommend solutions that will meet customer needs • Must demonstrate patience and strong communication skills, with the ability to work effectively across both technical and non-technical audiences • Excellent oral and written communication skills • Excellent documentation skills • Current, valid passport • Legally eligible to travel internationally, including passport-based visa exemption or required travel visas for entry into Canada, the United States, and the Caribbean • Comfortable using AI-enabled technologies, including copilots, chat-based AI assistants, and automation tools, while maintaining judgment, security, and compliance standards • Database skills and ability to perform SQL queries are an asset • Utility billing knowledge is an asset • Financial/accounting knowledge is an asset • Previous project management is an asset • Knowledge of relational databases and relational database applications is an asset • Knowledge of SQL Server, SQL SSMS, and writing SQL queries is an asset • Experience with data migrations, database tables/layouts, and writing conversion scripts is an asset
• 3 weeks’ vacation and 5 personal days • Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment • Employee stock ownership and RRSP/401k matching programs • Lifestyle rewards • Remote work • Travel opportunities as needed
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