Senior Implementation Consultant

🔥 0 minutes ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

🌵 Arizona, California, +16 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌲 North Carolina – Remote 🌲 Oregon – Remote 🍂 Massachusetts – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $85k - $100k / year

⏰ Full Time

🟠 Senior

🛠️ Implementation Specialist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Harris Computer

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1993

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Harris Computer is a company that provides mission-critical software solutions across various industries, including the public sector, healthcare, utilities, and private sector verticals. They focus on acquiring businesses with growth potential, managing them effectively, and building them for future success. Harris Computer serves over 100,000 customers with a global presence in North America, Europe, Asia, and Australia, employing over 12,000 people. Their mission is to empower customers to deliver on their goals by offering tailored software and services.

📋 Description

• Work with a project team to deliver enQuesta CIS solutions and associated value-added services to new and existing customers • Perform business process requirements analysis and documentation • Configure systems using workflow and business rules • Conduct testing, implementation, training, and support • Translate customer requirements into solution deliverables • Define and understand client business requirements and apply them within project scope • Work with data conversion specialists on legacy data transition • Train end users in remote and classroom-led sessions • Understand software functionality and capabilities, and make enhancement requests to Product Development when appropriate • Collaborate with Project Managers, Data Conversion Specialists, Quality Assurance, Technical Support Analysts, and other Implementation Specialists • Provide CIS subject matter expertise and consulting services for project teams handling implementations, upgrades, and quotes • Participate in discovery sessions to establish current-state and future-state processes and produce documentation • Assist with data mapping and validation • Draft and execute software testing based on best practices and customer requirements • Document training materials and train end users • Serve as a customer advocate and facilitate communication with internal departments • Provide support during customer testing, production implementation, and afterward

🎯 Requirements

• Bachelor's Degree in Business, Accounting, Information Systems, a related field, or equivalent work experience • 5+ years of CIS, Utility Industry, S&S enQuesta, JIRA, Confluence, and Clarizen experience is a plus • Experience with electric rate configuration, implementation, and ongoing maintenance in a CIS billing system • Experience with MDM systems with emphasis on billable read workflows • Excellent customer service and oral/written communication skills • Exceptional problem-solving skills; ability to assess information to make autonomous conclusions quickly and effectively • Demonstrated ability to listen and interpret requirements, recommend solutions, and drive or participate in business process analysis sessions with customers • Detail-oriented and conscientious about meeting expectations • Positive, proactive, and action-oriented attitude and approach • Ability to effectively manage a large number of tasks simultaneously, with excellent organizational skills • Familiarity with, or dedication to learning, intermediate SQL commands/statements • Familiarity with standard UNIX/SSH and FTP commands for interface file manipulation • Familiarity and experience working with AI such as Claude or Copilot • Current, valid passport • Legally eligible to travel internationally, including passport-based visa exemption or required travel visas for Canada, the United States, and the Caribbean

🏖️ Benefits

• 3 weeks’ vacation and 5 personal days • Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment • Employee stock ownership • RRSP/401k matching programs • Lifestyle rewards • Remote work and more!