Customer Business Manager

🕒 July 14

🦌 Connecticut, Maine, +8 more states – Remote

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💵 $115k - $120k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

👻 Ghost score 13%

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Logo of Hartz Mountain Corporation

Hartz Mountain Corporation

201 - 500 employees

🏭 Manufacturing

🛒 Retail

👥 B2C

Manufacturing • Retail • B2C

Hartz Mountain Corporation is a manufacturer focused on pet care products, offering items such as flea & tick drops, collars, dog and cat treats, toys, and puppy pads. With over 95 years of experience, Hartz is dedicated to strengthening the bond between pets and their families through innovative, trustworthy, and affordable products. The company fosters a diverse and inclusive culture and is committed to producing high-quality pet care solutions that reflect their mission of unconditional love for pets.

📋 Description

• Achieve sales targets for overall territory, customer and category within approved trade spend budget through negotiations with the buyer on sales and product placement. • Develop, monitor, and continually revise assigned accounts’ annual business plans. • Analyze point of sale and other sales data; communicate trends, insights, and risks via performance reports to Hartz internal teams, and to accounts’ category/replenishment teams. • Use data to update and adjust the customer business plan. • Identify opportunities for all category and line reviews on an ongoing basis, building a selling story to secure new business as well as increase existing distribution across all categories. • Ensure that retail margins and promotions fall within the published brand strategy for all items and categories, including proper shelf position. • Forecast customer events as required. • Build exceptionally strong relationships with key account stakeholders and brokers through consistent communication and meetings. • Collaborate closely with internal Brand and Customer Planning teams and external broker partners to pinpoint significant opportunities within these Major grocery accounts. • Develop and implement strategies and programs aimed at generating profitable and incremental sales. • Understand and convey account strategies and goals to the internal Hartz team. • Attend/participate in industry and customer events, trade/trade show events, and company sales/marketing meetings. • Effectively manage the administrative responsibilities, including price change forms, deductions, and selling and planning schedules.

🎯 Requirements

• Bachelor’s Degree in a Business-related discipline with 2+ years of direct sales experience (or 5+ years direct sales experience in lieu of degree), calling on regional grocery headquarter accounts with a history of setting and delivering a growth agenda; pet care industry a plus. • Experience with category management, fact-based selling techniques (point of sale and syndicated data analysis), and the ability to create, develop, and present this information compellingly from scratch. • Proven negotiation skills, demonstrated ability to finalize business, and expand current account list. • Proficiency with Microsoft Office Suite programs. • Willingness and ability to travel as needed (25%).

🏖️ Benefits

• Remote Work Schedule: Work remotely from your home office. • Competitive Compensation & Benefits: Receive a generous 401(k) match with immediate vesting. • Generous Paid Time Off: Enjoy up to 34 paid days off annually. • Paid Leaves: Parental leave, Bereavement leave, and Military leave. • Comprehensive Health Coverage: Includes Medical, Dental, Vision, Healthcare FSA, and Mental Health EAP, basic Life insurance and Disability Insurance. • Tuition Reimbursement & Career Growth: Access to tuition reimbursement and other learning and development opportunities.

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