Harvey
11 - 50 employees
🤖 Artificial Intelligence
🏢 Enterprise
💰 $80.6G Series B on 2023-12
Artificial Intelligence • Legal • Enterprise
Harvey is a professional class AI solution tailored specifically for law firms, professional service providers, and Fortune 500 companies. It offers a suite of domain-specific tools that enable users to delegate complex tasks in natural language to a customized personal assistant. Harvey's platform facilitates rapid research with grounded results across legal, regulatory, and tax domains, while also providing secure project workspaces for document analysis through generative AI. With a focus on enterprise-grade security and industry-leading AI models, Harvey aims to streamline workflows and free professionals, such as lawyers, from mundane tasks, enabling them to concentrate on strategic and advisory roles.
Mid Market Customer Success Manager
🕒 March 27
🏢🏡 New York City – Hybrid
💵 $125k - $145k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
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Harvey
11 - 50 employees
🤖 Artificial Intelligence
🏢 Enterprise
💰 $80.6G Series B on 2023-12
Artificial Intelligence • Legal • Enterprise
Harvey is a professional class AI solution tailored specifically for law firms, professional service providers, and Fortune 500 companies. It offers a suite of domain-specific tools that enable users to delegate complex tasks in natural language to a customized personal assistant. Harvey's platform facilitates rapid research with grounded results across legal, regulatory, and tax domains, while also providing secure project workspaces for document analysis through generative AI. With a focus on enterprise-grade security and industry-leading AI models, Harvey aims to streamline workflows and free professionals, such as lawyers, from mundane tasks, enabling them to concentrate on strategic and advisory roles.
📋 Description
• Lead the integration of Harvey into client workflows • Evangelize the power of LLMs • Serve as the primary contact for 40+ mid-market clients • Drive scalability in operations through documentation and automation • Utilize adoption rates and other key metrics to drive strategies • Encourage user engagement and transformation into advocates • Monitor customer health and ready for renewal opportunities • Relay client insights back to internal teams
🎯 Requirements
• Experienced professionals from legal firms or SaaS organizations • Excellent communication and strategic planning skills • Results driven candidates • Team players described as empathetic, committed, structured, motivated, and collaborative • Experience with Salesforce and Catalyst preferred but not required
🏖️ Benefits
• Comprehensive health, dental and vision coverage • Retirement benefits (401k match up to 4%) • Flexible PTO
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