Property Claim Representative

🔥 4 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hastings Insurance Company

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1885

💼 Consulting

📦 Logistics

🛡️ Insurance

Consulting • Logistics • Insurance

Hastings Insurance Company is a regional insurance provider based in Hastings, Michigan that offers commercial, personal (home and auto), and farm insurance through a network of independent local agents. The company emphasizes customized coverage, loss control consulting, claims support, and agent-led guidance to help businesses and individuals find affordable, tailored insurance solutions. Hastings focuses on community-based service with local agents, risk management resources, and a commitment to customer feedback and continuous improvement.

📋 Description

• Manage an assigned caseload of property claims from initial investigation through resolution • Investigate and evaluate property losses • Determine applicable coverage and assess damages • Negotiate appropriate claim settlements according to policy provisions and guidelines • Communicate with policyholders, claimants, agents, and other involved parties • Provide claim updates, explain the claim process, and facilitate timely resolutions • Establish and maintain accurate claim reserves • Document claim activities and investigation and settlement decisions • Identify and pursue salvage, subrogation, and other cost-minimization opportunities • Coordinate with independent adjusters, contractors, and outside experts • Recognize potential fraudulent activity and refer matters to the Special Investigations Unit • Collaborate with Underwriting, Loss Control, and Sales • Maintain compliance with regulations, company policies, and claim handling procedures • Conduct onsite property inspections and support claim investigations throughout the assigned territory

🎯 Requirements

• Prior property claims handling experience preferred, including investigating, evaluating, and resolving property losses • Bachelor's degree preferred; equivalent combination of education, training, and relevant work experience considered • Knowledge of property insurance coverage, claim investigation practices, damage assessment, and settlement procedures • Excellent verbal, written, and interpersonal communication skills • Commitment to customer service • Critical thinking, problem-solving, and decision-making abilities • Negotiation and conflict resolution skills • Organizational and time management skills • Ability to independently manage competing priorities and an active claim caseload • Proficiency with Microsoft Office applications • Ability to effectively utilize claim management systems • Ability to work independently while collaborating with colleagues and external partners • Ability to obtain and maintain applicable state adjuster licenses and continuing education requirements • Ability to work Monday through Friday, 8:00 a.m. to 4:30 p.m. • Ability to conduct regular daily travel throughout the assigned territory for onsite property inspections • Occasional overnight travel may be required

🏖️ Benefits

• 401(k) with company matching contributions • Generous paid time off • Tuition and professional development assistance • Company performance-based incentive compensation opportunities • Company vehicle provided • Collaborative, down-to-earth culture • Growth encouraged • Good work recognized