Senior Business Analyst

🔥 26 minutes ago

🧀 Wisconsin – Remote

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⏰ Full Time

🟠 Senior

🧐 Business Analyst

👻 Ghost score 11%

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Logo of Heartland Business Systems

Heartland Business Systems

501 - 1000 employees

💼 Consulting

🏥 Healthcare

📚 Education

Consulting • Healthcare • Education

Heartland Business Systems is a nationally recognized partner providing comprehensive IT and cybersecurity solutions to businesses. The company aligns technology with strategic goals to drive growth, enhance innovation, and strengthen data security. Offering a wide range of services such as cloud solutions, data center management, managed IT services, AI and analytics, application development, and cybersecurity risk assessments, HBS helps organizations realize their full potential through modern technology solutions. They are committed to streamlining operations, facilitating communication and collaboration, and safeguarding data, property, and people through customized solutions that fit client needs.

📋 Description

• Meet with customers to understand business needs and project goals • Identify, create, and facilitate process design changes through business and systems process analysis and design • Gather business requirements, conduct needs assessments, and develop functional specifications • Lead customers through requirements processes using decomposition, prototyping, current-state/target-state mapping, and other techniques • Create statements of work, business requirements documents, user stories, process flow diagrams, and project plans • Communicate requirements to development teams through specifications, user stories, statements of work, and other documentation • Lead test strategy, including test plans, test cases, and test execution • Prepare training materials and provide training to customers and project team members • Manage and organize multiple projects to ensure timely completion • Lead initial scoping, proposals, and resource coordination during presales • Act as customer engagement manager, delivering agreed scope on time and on budget • Gather high-level requirements, write statements of work, and facilitate estimates • Plan, execute, and close small to medium projects when applicable • Manage project timelines, resources, and budgets • Coordinate and lead project teams • Monitor project progress and adjust as necessary • Communicate project status, risks, and issues to stakeholders • Use HBS project tools and standards • Participate in professional communities and technology-related forums • Work across multiple industries, functional areas, and business processes • Review and update HBS standard methodologies • Travel occasionally to service customers, up to 25% of the time • Meet annual billable hour goals

🎯 Requirements

• 6+ years of experience performing software analysis and requirements gathering • 6+ years of experience implementing both custom and off-the-shelf business systems • 6+ years of experience in User Experience and Usability • Bachelor’s Degree in computer science, Information Technology, Management Information Systems, Business Analytics, or Business Administration, or equivalent experience • Strong skills with Microsoft Office 365 products including Word, Excel, PowerPoint, Visio, Outlook, Teams, SharePoint, and Project • Leadership and emotional intelligence for managing difficult conversations, conflict management, problem solving, and complex teams • Strong project management skills and ability to manage multiple tasks • Strong relationship-building and communication skills • Outcome-focused mindset • Strong prioritization skills • Team-player attitude • Professional attitude and respectful demeanor • Ability to travel up to 25% of the time on occasion • Ability to meet annual billable hour goals • Must be able to work with customers and internal and external technical staff

🏖️ Benefits

• Competitive Compensation Package (may include bonus, incentive, commission, fair wage, retirement plans, and benefits with HSA-compatible plans) • Growth Opportunities • Community Involvement • Personal Development • Employee and Family Celebrations • Green Initiatives • Personal Time Off • Work Life Balance • Recognition and Awards • Collaborative, innovative, and award-winning team environment

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