Lead HCM Consultant

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HCM Unlocked

201 - 500 employees

Founded 2018

👥 HR Tech

🤝 B2B

HR Tech • B2B • Consulting

HCM Unlocked is a global Human Capital Management (HCM) Managed Service Organization (MSO) that provides comprehensive support to clients in the areas of payroll processing, HR administration, benefit administration, recruiting, data analytics, and technology consulting. Their team of experienced professionals includes HR specialists, benefits experts, payroll processors, and data analysts, ensuring high-quality service and support. HCM Unlocked helps organizations focus on their core business by outsourcing administrative services, thereby reducing costs and risks associated with internal HR functions.

📋 Description

• Leads discovery, process assessment, documentation, configuration guidance, and transition planning • Identifies opportunities for process improvement, compliance enhancements, operational efficiencies, and payroll best practices • Lead client payroll intake (discovery) sessions to gather requirements and document current-state processes • Act as a strategic advisor to clients on payroll leading practices, compliance, and process efficiency • Summarize findings and present recommendations to internal Managed Payroll teams • Manage end-to-end payroll transition activities, ensuring smooth onboarding and timely delivery • Educate clients on managed payroll service models, roles/responsibilities, and optimal operating structures • Collaborate with internal stakeholders to align on timelines, resources, and deliverables • Create and maintain payroll calendars and payroll trackers for each client • Identify opportunities to simplify, standardize, and improve client payroll processes • Provide proactive recommendations on risk mitigation, controls, and governance • Set up and manage collaboration tools for all stakeholders • Conduct payroll shadowing sessions • Ensure successful knowledge transfer and transition to Managed Payroll after onboarding

🎯 Requirements

• 5+ years of experience in payroll operations, implementations, or managed payroll services • Strong ability to manage multiple projects and priorities • Experience working in cross-functional, collaborative environments • Proven ability to work independently with minimal supervision • Excellent communication, presentation, and stakeholder management skills • Strong attention to detail and process-driven mindset

🏖️ Benefits

• Health insurance (medical, dental, vision, and life) • Voluntary benefits • Pet insurance • Retirement plan • PTO

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