Senior Market Research Consultant

Job not on LinkedIn

🔥 3 minutes ago

🏈 Alabama, Arizona, +40 more states – Remote

infoinfo

💵 $84.4k - $152.3k / year

⏰ Full Time

🟠 Senior

🔬 Research Analyst

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Logo of Health Care Service Corporation

Health Care Service Corporation

10,000+ employees

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

Health Care Service Corporation is an independent licensee of the Blue Cross Blue Shield Association, serving nearly 23 million people across the United States with a wide range of health benefit solutions. The company provides health coverage options for various groups, including employers, individuals, families, as well as Medicare and Medicaid plans. In addition to health insurance, HCSC offers services such as pharmacy solutions, life and dental insurance, and health data technology. With nearly a century of experience, HCSC is dedicated to improving access to quality care, enhancing health outcomes, and reducing costs while maintaining a deep commitment to its members and local communities.

📋 Description

• Function as an internal consultant and program manager across marketing, strategy, product development, customer loyalty, internal operations, and business development initiatives • Work with leadership, project staff, and inter-departmental staff and management teams to define objectives and identify key issues • Identify performance gaps, operational inefficiencies, and opportunities for improvement • Analyze member experience, quality, market research, and performance data • Interpret and translate data from dashboards, surveys, Excel, Tableau, and other reporting tools • Develop actionable business recommendations • Drive strategic decision-making and performance improvement initiatives • Lead and mentor other staff, as appropriate

🎯 Requirements

• Bachelor’s degree AND 6 years marketing research, consulting, or planning experience OR 10 years marketing research, consulting, or planning experience • Knowledge of financial and statistical analysis and interpretation • Knowledge of survey design, market segmentation analysis, consumer research, and psychographic market research concepts • Conceptual, quantitative and qualitative research and analytic skills • Knowledge of word processing, data management, spreadsheet, statistical analysis, and presentation software • Project management skills • Strong organization, prioritization, problem solving, and communication skills • Strong verbal, written, and interpersonal communication skills • Ability to manage multiple projects concurrently • Initiative and persistence, with ability to meet deadlines • Ability to interact with staff and management across multiple departments • PC proficiency including Word, Excel, and PowerPoint • Presentation and group facilitation aptitude • Ability to lead and mentor other staff, as appropriate • Sponsorship is not available • Preferred: 7+ years supporting Medicare STAR Ratings, member experience, quality improvement, or population health initiatives • Preferred: 7+ years identifying performance gaps, operational inefficiencies, and leading performance improvement strategies • Preferred: 5+ years interpreting healthcare performance data, dashboards, Tableau, Excel, or similar reporting tools • Preferred: 5+ years delivering training and educating senior leaders, vendors, and cross-functional stakeholders • Preferred: 5+ years in a health plan, Medicare Advantage, managed care, payer, or healthcare quality environment • Preferred: 5+ years presenting performance results to executive and non-technical audiences • Preferred: 3+ years managing multiple concurrent projects • Master’s degree in a related field preferred

🏖️ Benefits

• Curated development plans • Professional development opportunities • Health and wellness benefits • 401(k) savings plan • Pension plan • Paid time off • Paid parental leave • Disability insurance • Supplemental life insurance • Employee assistance program • Paid holidays • Tuition reimbursement • Other incentives • Annual incentive bonus plan

Apply Now

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