Contractor Relations Specialist

🔥 3 minutes ago

🏄 California, Florida, +1 more states – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of HD Supply

HD Supply

10,000+ employees

Founded 2007

🏥 Healthcare

🏨 Hospitality

📦 Logistics

Healthcare • Hospitality • Logistics

HD Supply is a leading wholesale distributor that plays a crucial role in supplying a vast range of products to various industries. With a strong focus on customer satisfaction, it offers tailored solutions and a reliable distribution network that ensures products are delivered where and when they are needed. HD Supply is dedicated to creating value for its customers with knowledgeable sales professionals, robust support resources, and flexible ordering options. The company also invests in its associates by fostering a first-class work environment that encourages growth and empowerment. Furthermore, HD Supply is committed to forming strong partnerships with a diverse network of suppliers to address complex customer challenges efficiently and effectively.

📋 Description

• Review service capabilities and contractor performance to identify strengths, weaknesses, and opportunities for improvement • Recruit and onboard contractors based on assessments, serving as the primary communication and escalation point • Develop and maintain a contractor performance grading system • Review audits to ensure compliance with HD Supply standards • Educate contractors on quality standards and procedural guidelines • Connect contractors and sales teams by communicating service capabilities to sales representatives • Manage contractor inquiries regarding project specifications, regulatory compliance, and customer expectations • Use QuickBase to assess programming needs for future growth and maintain accurate, integral data • Participate in strategy discussions for potential integration with organizational platforms and systems • Approve contractors' licenses in QuickBase for permitted services • Review scopes of work for compliance with licensing laws • Provide backup licensing expertise during project success calls • Troubleshoot and resolve complex problems • Independently determine approaches to solutions • May oversee project and assignment completion, including planning, assigning, monitoring, reviewing progress and accuracy, and evaluating results • Contribute to employees' professional development without hiring or firing authority

🎯 Requirements

• Must reside in Georgia, Texas, California, or Florida • 5+ years of experience in multi-family or commercial construction projects as an Electrical or HVAC/Mechanical contractor • Work experience and education commensurate with licensing agencies eligibility requirements for obtaining Electrical or HVAC/Mechanical state contractor licenses for organizational use • Experience managing contractor licensing, registrations, and regulatory compliance across multiple states and local jurisdictions • Strong knowledge of contractor qualification processes, including licensing verification, insurance compliance, onboarding, and performance evaluations • Demonstrated ability to recruit, develop, and maintain networks of qualified contractors supporting renovation, construction, or installation services • Proficiency working with compliance tracking systems, databases, and reporting tools such as QuickBase • Proven ability to collaborate cross-functionally with sales, operations, project management, and leadership teams • Typically requires BS/BA in a related discipline and generally 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field • Certification is required in some areas • Willingness/ability to travel overnight 20% to 50% of the time

🏖️ Benefits

• Medical (with Prescription drug coverage), dental, and vision plans • Health care and Dependent Care FSA (as applicable) • 401(K) with company match • Paid Holiday, Vacation, Personal Time, and Wellness Day • Paid Sick Time • Life and Accidental Death & Dismemberment Insurance • Short and Long-term Disability Insurance • Critical Illness Insurance • Accident Insurance • Whole Life insurance • Commuter Benefits • Tuition Reimbursement • Employee Assistance Program • Adoption and Surrogacy Assistance

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