Temp Marketing Operations Specialist

Job not on LinkedIn

🔥 1 hour ago

🇺🇸 United States – Remote

💵 $43 - $55 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

⚙️ Marketing Operations

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Headspace

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2010

🏥 Healthcare

🧘 Wellness

⚕️ Healthcare Insurance

Healthcare • Wellness • Healthcare Insurance

Headspace is a leader in comprehensive mental healthcare, offering a range of services designed to support mental health and well-being. It provides guided meditations, coaching, therapy, psychiatry services, mindfulness practices, and Employee Assistance Program (EAP) services to individuals and organizations around the globe. Headspace combines clinical expertise and mindfulness to deliver personalized care through online platforms, making mental health resources accessible anytime and anywhere. With a strong emphasis on evidence-based care and a multidisciplinary approach, Headspace aims to drive better mental health outcomes and foster a culture of well-being in workplaces.

📋 Description

• Own the creation and deployment of Braze segments and campaigns, ensuring they are targeting the right audience, are error-free, and able to report on the right KPIs • Support data functionality in Braze: working closely with other teams to request attributes and events, maintaining existing segments and other data points, and ensuring data is clean, accurate, and properly formatted • Monitor the performance of Braze campaigns, including tracking and reporting key metrics such as click-through rates and conversion rates • Support Lifecycle team strategic initiatives, both in execution and driving the work end-to-end, including collaborating with the Product team to send push notifications and executing the monthly newsletter program • Interact directly with Braze reps to ensure new features or improvements can be implemented, and provide clear direction on new features to the team to help improve campaign performance • Ensure that Braze campaigns comply with all relevant regulations and policies, including data privacy and security requirements • Collaborate closely with Content Marketing, Product, Engineering, and Data teams to ensure Braze campaigns are aligned with overall business goals and objectives • Provide end-to-end support for new and existing ad-hoc and evergreen campaigns, including ideation, execution, segment building, and reporting, as well as operational support for landing pages, templates, and forms • Create and maintain documentation of marketing operations processes • Flex to support ad-hoc campaign builds and reporting requests across the broader team

🎯 Requirements

• 4+ years of experience in marketing or CRM operations, ideally focusing on execution of marketing campaigns across email, push, in-app modal, and SMS • Deep understanding of multi-channel best practices, deliverability, and data protection laws • Highly motivated self-starter who can run projects from start to finish with minimal oversight • Strong project manager, comfortable managing multiple projects, priorities, and resources simultaneously • Confident collaborator who can interpret feedback into actionable next steps and is comfortable challenging the subject matter when needed • Data-driven, with the ability to report cleanly and accurately on marketing campaign performance • Proven experience using AI tools to accelerate execution, including drafting Liquid Logic, building reporting frameworks, and generating documentation, with the judgment to QA and refine outputs • Braze certification strongly preferred • Experience with Liquid Logic highly preferred • Experience with Amplitude or Tableau a plus • Intermediate knowledge of HTML and CSS as it relates to email.

🏖️ Benefits

• Competitive pay and benefits that support your whole self