Staff Product Manager, Provider Activation

🔥 14 hours ago

🏄 California, New York, +1 more states – Remote

🏄 California – Remote 🗽 New York – Remote ☕ Washington – Remote

💵 $265.2k - $331.5k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

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Headway

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2019

🏥 Healthcare

🏪 Marketplace

☁️ SaaS

💰 $100M Series D - Headway on 2024-07

Healthcare • Marketplace • SaaS

Headway is a healthcare technology company (Therapymatch, Inc. ) that operates an insurance-native marketplace connecting people with licensed mental health providers — therapists and psychiatrists — for in-person and online care. Headway matches users with providers by specialty, location, and insurance coverage, handles insurance verification and billing, and offers tools for providers (provider portal and an insurance-native EHR) to reduce administrative burden. The platform partners with 100+ insurance plans, supports many languages, and emphasizes affordable, in-network mental health care.

📋 Description

• Own the provider activation funnel and identify activation stages and retention thresholds • Build strategy to increase activated providers and appointments per new provider • Drive growth in provider retention and lifetime value • Partner with sales, CX, pricing, ranking, provider experience, and other teams • Drive porting tools, flows, and incentives to help providers bring existing patients to Headway • Develop a segmented onboarding journey for new providers • Define the team’s strategy, OKRs, and roadmap • Educate new providers on succeeding with Headway • Help providers migrate patients onto the platform • Maximize high-quality appointments during providers’ early tenure

🎯 Requirements

• Experience owning a complex growth or activation motion requiring users to do real work and closely tied to revenue • Ability to build a point of view connecting customer needs, user experience, and business outcomes • Experience influencing sales, CX, finance, and pricing teams without direct management authority • Ability to drive alignment across competing priorities • Curiosity and willingness to build fluency and expertise • Ability to make decisions and drive iterative progress without perfect information

🏖️ Benefits

• Equity compensation • Medical, Dental, and Vision coverage • HSA / FSA • 401K • Work-from-Home Stipend • Therapy Reimbursement • 16-week parental leave for eligible employees • Carrot Fertility annual reimbursement and membership • 13 paid holidays each year • Holiday Break during the week between December 25th and December 31st • Flexible PTO • Employee Assistance Program (EAP) • Training and professional development • Robust health and wellness benefits • Retirement savings • Meaningful ownership opportunities through equity