Clinical Evaluator, AI Products – Contract

Job not on LinkedIn

🕒 October 14

🇺🇸 United States – Remote

💵 $125 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🤖 Artificial Intelligence

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Headway

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2019

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

Headway is a platform that connects individuals with mental health providers, helping them find the right fit according to their needs and insurance coverage. By partnering with numerous insurance providers, Headway ensures that users can access mental health care affordably. It offers both in-person and virtual care options, and manages the payment and billing processes for a hassle-free experience. The platform's aim is to simplify the search and access to therapy and psychiatric support for users, allowing them to focus on their mental health without the administrative burdens.

📋 Description

• Review AI tool output across Headway's patient and provider products for clinical accuracy, safety, and appropriateness • Apply evaluation rubrics, improve them, and document clinical reasoning when rubrics fall short • Participate in calibration sessions and inter-rater reliability rounds with peer evaluators • Collaborate with the Clinical Product team to translate clinical feedback into rubric or output changes • Label datasets and review new product use cases before launch • Complete review and feedback work in Headway's designated systems while adhering to HIPAA and privacy/confidentiality requirements

🎯 Requirements

• Current licensed therapist or professional counselor with an independent, unrestricted license • 3+ years of direct therapy experience • Strong grasp of risk assessment, safety planning, and documentation standards • Ability to critically evaluate AI model output and provide structured feedback • Ability to explain clinical reasoning clearly in writing • Comfortable working through ambiguous edge cases with peer evaluators • Comfortable adapting to healthcare technology platforms and evolving workflows • Experience with AI chart reviews, quality audits, or clinical documentation standards is a plus • Must set up or already have an LLC or S-Corp • Must be authorized to work in the United States

🏖️ Benefits

• Comprehensive and competitive total rewards package • Robust health and wellness benefits • Retirement savings • Meaningful ownership opportunities through equity • Reasonable accommodations for persons with disabilities

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