Healthcare Provider Directory Validation Assistant

Job not on LinkedIn

🕒 April 1

🇺🇸 United States – Remote

💵 $21 - $25 / hour

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 45%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Health Services Advisory Group, Inc. (HSAG)

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1979

🏥 Healthcare

⚕️ Healthcare Insurance

🏛️ Government

Healthcare • Healthcare Insurance • Government

Health Services Advisory Group, Inc. (HSAG) is a mission-driven healthcare quality improvement organization that partners with federal and state agencies, health plans, and providers to improve care delivery and patient outcomes. HSAG provides data science and advanced analytics, survey administration, medical record case review, audits, and healthcare consulting services to support Medicare and Medicaid quality programs, waiver evaluations, kidney health initiatives, and national patient surveys. The organization focuses on regulatory compliance, performance measurement, and evidence-based quality improvement to drive better outcomes across the healthcare continuum.

📋 Description

• Contact healthcare provider offices by phone to validate and capture accurate directory information in HSAG’s database • Verify and record office phone numbers, addresses, email addresses, specialty areas, qualifications, and credentials • Validate accepted insurance plans, Medicaid participation, and project-specific requirements • Update provider profiles with accurate and current information • Address provider questions or concerns regarding directory validation • Collaborate with internal teams to resolve discrepancies and inconsistencies • Follow protocols and guidelines to ensure directory data accuracy and completeness • Provide progress reports to management on challenges and trends • Provide administrative support on other analytic contracts when required • Represent HSAG professionally

🎯 Requirements

• High school diploma or equivalent • Previous experience in a customer service or telephone-based role is preferred • Excellent verbal communication skills and ability to build rapport with healthcare professionals over the phone • Strong attention to detail and ability to accurately record and document information • Proficiency in computer systems, databases, and standard office software • Exceptional organizational and time management skills • Ability to work independently with minimal supervision while following established protocols • Ability to type at least 50 words per minute • Ability to maintain confidentiality and adhere to privacy regulations

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