
1001 - 5000 employees
🏥 Healthcare
🤝 B2B
☁️ SaaS
💰 Private equity on 2019-02
Healthcare • B2B • SaaS
Healthcare Outcomes Performance Co. (HOPCo) is the largest orthopedic value-based care organization in the U. S. , specializing in comprehensive musculoskeletal (MSK) care delivery, management, and value creation. Led by orthopedic physicians and executives, HOPCo operates an accredited MSK clinically integrated network and offers practice partnership and health system solutions, payor-facing population health and value-based care programs, analytics and outcomes reporting, and digital patient engagement tools to align stakeholders, improve outcomes, and lower total MSK costs.
🔥 2 minutes ago
Where this job comes from
Posted on Healthcare Outcomes Performance Co. (HOPCo)'s careers page ↗, not through a job board
First seen by Remote Rocketship 2 minutes ago

1001 - 5000 employees
🏥 Healthcare
🤝 B2B
☁️ SaaS
💰 Private equity on 2019-02
Healthcare • B2B • SaaS
Healthcare Outcomes Performance Co. (HOPCo) is the largest orthopedic value-based care organization in the U. S. , specializing in comprehensive musculoskeletal (MSK) care delivery, management, and value creation. Led by orthopedic physicians and executives, HOPCo operates an accredited MSK clinically integrated network and offers practice partnership and health system solutions, payor-facing population health and value-based care programs, analytics and outcomes reporting, and digital patient engagement tools to align stakeholders, improve outcomes, and lower total MSK costs.
• Monitor and respond to SOC alerts and security events in real time • Triage and escalate incidents according to defined playbooks and SOPs • Perform basic analysis of security threats and system vulnerabilities • Provide after-hours IT support for a low-volume call queue, including initial troubleshooting and ticket escalation • Collaborate with Information Security and IT Operations teams to track and resolve alerts • Maintain accurate documentation of alerts, actions taken, and resolution status in ticketing systems • Perform proactive monitoring of critical infrastructure and application environments • Ensure uptime and performance metrics are met and maintained • Exercise independent judgment in analyzing and responding to security incidents • Travel as required by operational and project requirements
• Associates degree in Cybersecurity, Information Technology, or a related field, or equivalent combination of education and experience • 1-2 years of experience in a SOC or IT operations role, preferably in healthcare or a regulated environment • Security+ or equivalent cybersecurity certification • Familiarity with ITIL framework and NIST security practices • Demonstrated experience with security event monitoring, SIEM tools, or SOC alert response • Familiarity with tools such as Splunk, Sentinel, CrowdStrike, or similar • Strong technical troubleshooting skills across network, server, and endpoint environments • Ability to work overnight or after-hours shifts, including weekends as needed • Ability to analyze and respond to high-volume alerts in a fast-paced environment • HOPCo Mission, Vision and Values must be acknowledged and adhered to
• After-hours IT support opportunity • Primarily a standard office environment • Position may require travel depending on operational and project requirements
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