Senior Director, Plan Configuration & Documentation

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Personify Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2023

⚕️ Healthcare Insurance

🧘 Wellness

🤖 Artificial Intelligence

Healthcare Insurance • Wellness • Artificial Intelligence

Personify Health is the first personalized health platform company, designed to empower individuals and organizations to achieve better health outcomes through tailored solutions and services. They offer a comprehensive range of solutions including wellbeing navigation, care management, and health plan administration, catering to employers, health systems, health plans, and brokers. Their goal is to simplify healthcare experiences and enhance engagement, ultimately helping businesses optimize their investment in employee health and wellbeing.

📋 Description

• Ready to lead health plan configuration and solution design, driving the full lifecycle of plan build and cross-functional execution across a complex TPA environment? • Lead and develop the teams overseeing Plan Configuration and Solution Architecture functions • Provide strategic oversight of plan build operations ensuring accuracy, efficiency, and on-time delivery • Drive continuous improvement across both functions, identifying process gaps and building solutions • Partner closely with Plan Configuration to ensure solution designs are buildable, scalable, and delivered on time • Support pre- and post-sale solutioning efforts, translating complex client requirements into viable plan designs • Own and manage the operational project portfolio for the TPA side of the business

🎯 Requirements

• 10+ years of experience in TPA operations, health plan administration, or a directly related field • Bachelor's degree required; advanced degree or relevant certifications (PMP, CEBS) a plus • Proven leadership experience managing Director-level teams across multiple functions • Deep knowledge of health plan build processes, benefits administration, and enterprise client solutioning • Experience leading or closely partnering with solution architecture or implementation design functions • Strong project management skills with experience owning and delivering operational initiatives • Clear, direct communicator who can work across technical and non-technical stakeholders • Comfortable operating in a fast-moving environment where priorities can shift

🏖️ Benefits

• Competitive base salary and benefits effective day one • Comprehensive medical and dental through our own health solutions (yes, we use what we build) • Unlimited PTO—rest and recharge time is non-negotiable • Mental health support, retirement planning, and financial protection • Professional development with clear career progression and learning budgets • Mission-driven culture where diverse perspectives drive real impact on people's health