Care Coordinator

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $48.6k - $66k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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Healthfirst

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1993

⚕️ Healthcare Insurance

💸 Finance

Healthcare Insurance • Finance • Medicare

Healthfirst is a health insurance provider dedicated to helping New Yorkers access affordable health coverage for individuals and families. With over 30 years of experience, Healthfirst offers a range of plans including Medicaid managed care, Medicare Advantage, long-term care, and essential health plans. The company focuses on providing quality healthcare options, comprehensive benefits, and support to ensure members can maintain their health and well-being.

📋 Description

• Receive incoming calls from members regarding benefit questions/issues, care coordination, program inquiries, connecting to their care manager, and screening assessments to identify risk factors requiring medical intervention • Contemporaneously and accurately documents calls in designated PHI system • Manages an assigned member caseload who require short term care coordination and health navigation • Works within the interdisciplinary care team to support timely communication of member issues or needs and monitors screening of members effectively to improve quality and cost outcomes • Performs outreach calls to members to confirm services are in place • Additional duties as assigned

🎯 Requirements

• Certified Medical Assistant (CMA) or Certified Nursing Assistant (CNA) or Registered Medical Assistant (RMA) or previous relevant medical training or work experience • HS diploma/GED • Work experience requiring effective communication verbally and in writing while demonstrating good grammar, spelling, and punctuation skills • Experience working in a fast-paced environment that requires handling multiple priorities simultaneously

🏖️ Benefits

• medical, dental and vision coverage • incentive and recognition programs • life insurance • 401k contributions