Care Coordinator II

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Centene Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

⚕️ Healthcare Insurance

🤝 Non-profit

🌍 Social Impact

Healthcare Insurance • Non-profit • Social Impact

Centene Corporation is a leading provider of government-sponsored healthcare services, specializing in delivering affordable and high-quality healthcare solutions. For over 40 years, Centene has focused on transforming the health of communities by expanding access to Medicaid, Medicare, and Health Insurance Marketplace services, as well as serving military communities through the TRICARE program. As the largest Medicaid managed care organization and a key participant in the Marketplace, Centene emphasizes localized healthcare delivery combined with strong partnerships with nonprofit organizations to meet the unique needs of its members. Centene is also committed to corporate sustainability and social responsibility, prioritizing environmental stewardship and ethical governance to enhance the well-being of the communities it serves.

📋 Description

• Supports care management activities and the teams assigned to members to ensure services are delivered by the healthcare providers and partners and continuity of care/member satisfaction is achieved. • Interacts with members by performing member outreach telephonically or through home-visits and documents the plan for care/services of activities. • Provides outreach to members via phone or home visits to engage members and discuss care plan/service plan including next steps, resources, questions or concerns related to recommended care, and ongoing education for the member throughout care/service, as appropriate. • Coordinates care activities based on the care plan/service plan and works with healthcare and community providers and partners, and members/caregivers to accommodate changes or progress, as needed. • Serves as support on various member and/or provider inquiries, requests, or concerns related to care plan/service plan. • Communicates with care managers, practitioners, and others as needed to facilitate member services and to ensure continuity of care/service. • May support performing service assessments/screenings for members and documenting the member’s care needs. • Supports documenting and maintaining member records in accordance with state and regulatory requirements and distribution to providers as needed. • Follows standards of practice and policies compliant with contractual requirements and regulatory guidelines and standards. • Ability to identify needs and make referrals to Care Manager, community based organizations, and Disease Manager. • Provide education on benefits and resources available. • Performs other duties as assigned. Complies with all policies and standards.

🎯 Requirements

• Requires a High School diploma or GED. • Requires 1 – 2 years of related experience. • For Arkansas Total Care plan - Bachelor's degree in social science/health-related field or a high school diploma with at least one (1) year of experience coordinating care for developmentally or intellectually disabled clients or behavioral health clients. • Requires a driver's license. • Requires child and adult maltreatment check (before hire and recurring). • Requires a drug screen (at time of hire and recurring). • Must reside in AR or border city. • Candidates should have strong experience working with both Behavioral Health and Developmental Disabilities (BH/DD) populations.

🏖️ Benefits

• competitive pay • health insurance • 401K and stock purchase plans • tuition reimbursement • paid time off plus holidays • flexible approach to work with remote, hybrid, field or office work schedules