Healthfirst
1001 - 5000 employees
Founded 1993
⚕️ Healthcare Insurance
💸 Finance
Healthcare Insurance • Finance • Medicare
Healthfirst is a health insurance provider dedicated to helping New Yorkers access affordable health coverage for individuals and families. With over 30 years of experience, Healthfirst offers a range of plans including Medicaid managed care, Medicare Advantage, long-term care, and essential health plans. The company focuses on providing quality healthcare options, comprehensive benefits, and support to ensure members can maintain their health and well-being.
Support Coordinator, Spanish Fluency
🕒 June 18
🦌 Connecticut, New Jersey, +1 more states – Remote
💵 $40.2k - $54.6k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🦅 H1B Visa Sponsor
🗣️🇪🇸 Spanish Required
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Healthfirst
1001 - 5000 employees
Founded 1993
⚕️ Healthcare Insurance
💸 Finance
Healthcare Insurance • Finance • Medicare
Healthfirst is a health insurance provider dedicated to helping New Yorkers access affordable health coverage for individuals and families. With over 30 years of experience, Healthfirst offers a range of plans including Medicaid managed care, Medicare Advantage, long-term care, and essential health plans. The company focuses on providing quality healthcare options, comprehensive benefits, and support to ensure members can maintain their health and well-being.
📋 Description
• Assisting care/case managers with non-clinical activities • Managing authorizations and providing telephonic outreach • Handling calls regarding authorizations and referrals • Escalating calls to appropriate departments • Managing tasks and caseloads from multiple queues • Documenting accurate member information • Complying with HIPAA requirements and maintaining PHI confidentiality
🎯 Requirements
• High School diploma or GED from an accredited institution • Prior experience in a customer service environment • Working experience in a fast-paced environment • Proficient in Microsoft Office Suite applications including Excel, Word, and Outlook
🏖️ Benefits
• medical, dental and vision coverage • incentive and recognition programs • life insurance • 401k contributions
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