Clinical Forms Completion Specialist

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🕒 March 24

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HealthMark Group

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

📋 Compliance

Healthcare • Healthcare Insurance • Compliance

HealthMark Group is a company that specializes in managing medical records through streamlined digital solutions. They focus on optimizing the release of information for hospitals and physician practices, ensuring efficient, compassionate, and reliable service for patients requesting their medical records. By addressing the challenges of evolving regulatory requirements and staffing shortages, HealthMark aims to improve patient satisfaction and reduce the burden of audits and chart reviews for healthcare organizations.

📋 Description

• Manage and complete assigned caseload of disability paperwork by gathering medical information on each patient. • Communicate with various medical professionals to gather information regarding disability leave. • Apply appropriate medical information to ensure eligibility for disability is accurately captured. • Enter all assigned requests into a system for further processing and documentation. • Coordinate return to work transitions, including coordination of any restrictions that may need to be accommodated. • Answer patient questions via email or telephone and email as they relate to their Disability/FMLA form paperwork. • Utilize industry-standard responses to complete FMLA/Disability Forms per the type of specialty practice. • Understand and abide by all HIPAA (Health Insurance Portability and Accountability Act) privacy and security laws. • Verify patient information using key identifiers. • Provide attention and care to patients and patient representatives. • Ensure patient's disability forms are completed after payment within 2 business day turnaround. • Demonstrates strong self‑initiative and independently manages tasks from start to finish, maintaining accountability for achieving high‑quality results.

🎯 Requirements

• Medical office experience required • Licensed Practical Nurse/Certified Nursing Assistant or Medical Assistant or other certification preferred • EMR experience, preferred • Exceptional written and verbal communication skills • Thorough and detail-oriented • Customer-orientated and professional disposition • Windows proficient • Ability to self-manage • Driven to complete tasks in a timely manner while multi-tasking