Medical Records Development Clerk

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🤠 Texas – Remote

🤠 Texas – Remote

💵 $11 - $14 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Heard & Smith, LLP

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1993

📋 Compliance

Compliance

Heard & Smith, LLP is a law firm with over 30 years of experience and a team of 150+ professionals dedicated to helping clients. The firm specializes in Social Security Disability Law, Veteran's Law, and Inheritance and Guardianship Law, including guardianship, probate, estates, and trusts. Based in San Antonio, Texas, Heard & Smith is focused on providing personalized legal services to meet the needs of their clients.

📋 Description

• Contact medical providers and request information and updated medical records • Accept queue calls from providers and Social Security Administration (SSA) • Systematically follow-up with providers on all past due outstanding records requests • Call providers on any urgent records requests to get them expedited • Review, approve, or deny invoices for medical records • Submit medical records to Office of Disability Adjudication and Review (ODAR) • Maintain excellent customer service skills in all working relationships • Maintain client confidentiality at all times • Use good judgment to discern what issues may be urgent and need a manager’s or director’s attention immediately

🎯 Requirements

• High School Diploma • Some college, technical school or combination related experience and/or training • Customer service experience • Minimum 45 WPM typing speed • Social Security Disability Law or other disability or medical background strongly preferred • Excellent telephone, communication, and active listening skills • Ability to work well with others as a team • Has professional manner and high energy level, exhibits a positive attitude • Multi-tasking skills and the ability to work well under pressure • Reliability and dependability • Problem analysis and problem-solving • The ability to maintain client confidentiality at all times • Spanish speaker a plus • Work from Home experience preferred

🏖️ Benefits

• Paid Holidays • Accrued Paid Time Off • Great Medical Benefits Package • Wellness Program • 401k with Profit Sharing