
10,000+ employees
Founded 2002
đź Consulting
đŚ Logistics
âď¸ Travel
Consulting ⢠Logistics ⢠Travel
HEI Hotels & Resorts is a privately held hotel investment and thirdâparty management company founded in 1985 that owns and operates an institutional-grade portfolio of 90+ hotel assets across urban, superâsuburban, and resort markets. The firm specializes in acquiring, investing equity in, and managing Luxury, UpperâUpscale, and Premium Select Service properties for institutional capital partners (including REITs and private equity) and franchisors, combining dataâdriven operational practices with guestâcentric service culture (âHEI Lovesâ) to maximize hotel real estate value. HEI also positions and operates branded, softâbranded, and independent lifestyle hotels while emphasizing associate development and longâterm partner relationships.
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10,000+ employees
Founded 2002
đź Consulting
đŚ Logistics
âď¸ Travel
Consulting ⢠Logistics ⢠Travel
HEI Hotels & Resorts is a privately held hotel investment and thirdâparty management company founded in 1985 that owns and operates an institutional-grade portfolio of 90+ hotel assets across urban, superâsuburban, and resort markets. The firm specializes in acquiring, investing equity in, and managing Luxury, UpperâUpscale, and Premium Select Service properties for institutional capital partners (including REITs and private equity) and franchisors, combining dataâdriven operational practices with guestâcentric service culture (âHEI Lovesâ) to maximize hotel real estate value. HEI also positions and operates branded, softâbranded, and independent lifestyle hotels while emphasizing associate development and longâterm partner relationships.
⢠Perform night audit operations to maintain financial controls and comply with hotel standards ⢠Coordinate with Security, Housekeeping, and other departments to ensure quality guest service ⢠Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals ⢠Break down revenue, covers, waiters' fees, tips paid out, and settlements by type and cashier ⢠Run audit reports and journals from the front office system, Point of Service, and computer ⢠Make corrections and adjustments and handle computer problems during the shift ⢠Input revenue, expenses, and allowances into the front office system to generate daily reports ⢠Balance revenue and settlement accounts nightly ⢠Maintain files and reset the system for next-day operations ⢠Comply with attendance rules and perform other assigned job-related duties
⢠Hotel experience preferred ⢠Basic mathematical skills ⢠Ability to make accurate mathematical calculations using a 10-key ⢠Ability to effectively handle guest and associate concerns in a friendly, positive manner ⢠Ability to access and accurately input information using a moderately complex computer system ⢠Effective verbal and written communication skills ⢠Ability to adapt communication style for supervisors, coworkers, and the public ⢠Regular attendance and availability to work regularly
⢠Hotel discounts ⢠Wellness initiatives ⢠Competitive benefits package ⢠Tuition reimbursement ⢠Employee Assistance Program ⢠Medical insurance through Anthem Blue Cross Blue Shield ⢠Dental insurance through Anthem Blue Cross Blue Shield ⢠Vision insurance through EyeMed ⢠Vacation, Sick and Holiday programs ⢠Pet insurance through the ASPCA ⢠Supplemental, Spousal and Child Life insurance ⢠Short- and Long-Term Disability plans ⢠401(k) Savings Plan with matching funds ⢠'YouDecide' discounts ⢠Hotel Room Discount program ⢠Market-leading compensation packages ⢠Generous PTO ⢠Flex-time initiatives ⢠Career development and advancement opportunities ⢠Job-appropriate assets and resources ⢠DailyPay access to earnings
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