Helen Keller Services (HKS)
201 - 500 employees
Founded 1893
🤝 Non-profit
đź“š Education
🌍 Social Impact
Non-profit • Education • Social Impact
Helen Keller Services (HKS) is a nonprofit organization that enables people who are blind, DeafBlind, have low vision, or combined hearing and vision loss to live, work, and thrive in their communities. Operating through two divisions—the Helen Keller National Center for DeafBlind (HKNC), which provides national vocational rehabilitation, adaptive technology, orientation & mobility, and professional training, and Helen Keller Services for the Blind (HKSB), which delivers early childhood, vocational, assistive-technology, low-vision, and community services across the New York metropolitan area—HKS offers on-campus and regional programs, online learning, advocacy, and research to expand accessibility and employment opportunities. The organization combines direct service delivery, professional development, and public awareness to remove barriers and promote independence for people with vision and hearing-vision loss.
Digital Learning and Product Development Specialist
🔥 13 hours ago
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Helen Keller Services (HKS)
201 - 500 employees
Founded 1893
🤝 Non-profit
đź“š Education
🌍 Social Impact
Non-profit • Education • Social Impact
Helen Keller Services (HKS) is a nonprofit organization that enables people who are blind, DeafBlind, have low vision, or combined hearing and vision loss to live, work, and thrive in their communities. Operating through two divisions—the Helen Keller National Center for DeafBlind (HKNC), which provides national vocational rehabilitation, adaptive technology, orientation & mobility, and professional training, and Helen Keller Services for the Blind (HKSB), which delivers early childhood, vocational, assistive-technology, low-vision, and community services across the New York metropolitan area—HKS offers on-campus and regional programs, online learning, advocacy, and research to expand accessibility and employment opportunities. The organization combines direct service delivery, professional development, and public awareness to remove barriers and promote independence for people with vision and hearing-vision loss.
đź“‹ Description
• Build and maintain website pages and microsites within a custom content management system • Apply cognitive load management and digital accessibility standards • Develop short-form content from existing long-form NCDB products • Serve as strategic lead for NCDB social media channels • Apply video editing across social media, instructional, and training content • Coordinate and manage technology aspects of NCDB webinars • Communicate with accommodation companies • Provide user support and education related to the NCDB website • Write, edit, and proofread documents or messages • Provide learning module user registration, troubleshooting, and LMS support • Manage Google Workspace, Zoom, Freedcamp, and Mailchimp • Support staff in using technology tools • Ensure webpages, documents, presentation slides, photos/videos, and online meetings meet WCAG • Work virtually with NCDB's Information Services and Technology Team • Follow information services and product development processes and contribute improvement ideas • Perform other duties assigned by the supervisor or NCDB Director
🎯 Requirements
• Proficient skills in video editing for diverse applications, including social media reels, professional development materials, and instructional content • Experience managing social media accounts for a business, nonprofit, or organization, including content planning, audience engagement, and quality control over published content • Ability to write clearly and concisely for a range of short-form formats, adapting tone and complexity for different audiences • Experience maintaining or supporting websites, learning management systems, or other digital assets • Comfortable providing and responding to ongoing feedback and revisions • Comfortable working independently and collaborating in virtual environments • Ability to set objectives and goals and generate innovative ideas and solutions to problems • Experience using Microsoft Office and Google Workspace applications to develop documents and presentations • Basic knowledge of accessibility principles • Strong organizational skills, attention to detail, and ability to manage varied tasks • Strong written and verbal communication skills • Fluent Spanish preferred • Experience providing technical support via Zoom, Teams, or another virtual communication platform and managing technical aspects of webinars preferred • Master's in Educational Technology, Instructional Design or a related field • One year minimum doing work similar to the essential duties and responsibilities • Updated cover letter and resume required for consideration
🏖️ Benefits
• Medical Insurance • Dental Insurance • Vision Insurance • 4 weeks' paid vacation annually • Paid personal and sick time • 11 Paid Holidays Off • Life Insurance • Short/Long Term Disability • Additional Ancillary Benefits • 403b Program w/Employer Match • Employee Assistance Program • Career Advancement opportunities • Professional Development • Reasonable workplace accommodations for individuals with illness, injury, or disability
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