Equipment Service Technician

🔥 4 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Henry Schein

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1932

🏥 Healthcare

🍽️ Food & Beverage

🏭 Manufacturing

Healthcare • Food & Beverage • Manufacturing

Henry Schein is a global company dedicated to servicing a range of medical and dental providers. It offers a comprehensive portfolio of products and solutions, including practice management software, large equipment, and technology services. Founded in 1932, Henry Schein has established itself as a leader in healthcare products and services, with a commitment to improving health and increasing access to care through strategic growth and innovation across its global operations.

📋 Description

• Provide installation and service of equipment in the practitioner’s office • Work closely with experienced technicians and supervisor to develop customer service skills, troubleshooting techniques, and product knowledge • Provide courteous and professional repair and installation services • Maintain necessary tools of the trade • Complete on-site installation, repair, maintenance and testing tasks independently • Troubleshoot technical problems and determine solutions • Understand customer requirements and make recommendations to optimize customer experience • Maintain and manage van inventory • Produce timely and detailed service reports • Attend required Henry Schein Dental Career Development and manufacturer technical training • Comply with OSHA regulations and use personal protective equipment when needed • Communicate assignment progress to Team Members and HUB dispatchers • Complete, review, close and submit work orders for billing daily • Submit job-related paperwork, including FDA Forms, expense reports and other required paperwork • Comply with Fleet Management Policy, including maintenance and accident management policies • Participate in special projects and perform other duties as required

🎯 Requirements

• Typically, 2 or more years of field service experience with demonstrated proficiency • Basic mechanical background • Customer service background • Basic troubleshooting skills • Basic computer skills • Working knowledge of hydraulics, mechanical and electrical systems • Ability to maneuver large equipment • Ability to perform substantial and/or repetitive bending, stopping, lifting and climbing of ladders • Typically High School education, vocational training and/or on-the-job training • Associates degree or Technical School Certification is preferred • Must complete Level 1 Certifications as determined by the ROM/ZOM based on business need • Must begin to cross certify (digital x-ray/software, digital CAD/CAM, etc.) • Proven ability to administer on time and accurately (work orders, FSRs, Concur, eTime, RMA’s, 2579 reporting, etc.) • Ability to present preventative maintenance to customers • Ability to lead installations