
10,000+ employees
Founded 1992
👥 B2C
💰 Post-IPO Debt on 2024-11
B2C • Travel • Hospitality
Hilton Grand Vacations is dedicated to delivering exceptional vacation experiences to guests around the world. With a focus on creating unforgettable moments, Hilton Grand Vacations offers access to beautiful vacation locations, allowing guests to reconnect with loved ones while enjoying their travels. The company emphasizes a vibrant work environment and is committed to professional development through internships and various career opportunities in hospitality and guest services.
🔥 0 minutes ago
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10,000+ employees
Founded 1992
👥 B2C
💰 Post-IPO Debt on 2024-11
B2C • Travel • Hospitality
Hilton Grand Vacations is dedicated to delivering exceptional vacation experiences to guests around the world. With a focus on creating unforgettable moments, Hilton Grand Vacations offers access to beautiful vacation locations, allowing guests to reconnect with loved ones while enjoying their travels. The company emphasizes a vibrant work environment and is committed to professional development through internships and various career opportunities in hospitality and guest services.
• As a Marketing Administrator, your primary responsibility will be the operations administrative support of the Direct Sales department. • This position is tasked with ensuring all incoming calls/webforms are screened and routed to the correct department or sales team. • Monitoring the department's voicemail box and distributing leads appropriately • Processing all operations lead request support tickets submitted by Direct Sales agents and Club Department within the service timeframe set by management (Salesforce cases) • Support departmental reporting using a combination of Salesforce and Excel reports • Ensure shared files are organized appropriately • Create, activate and deactivate Salesforce campaigns • Maintain and organize the shared department Outlook box • About 75% of your time will be spent answering inbound calls for the department. This will be adjusted from time to time, in conjunction with the various needs of the department.
• One-year customer service experience • High School Diploma • One plus year’s telephone experience • Proficiency in Microsoft Office • Must be able to work a flexible schedule to include evenings, weekends and holidays • One-year vacation ownership experience • Experience using Salesforce.com or similar CRM tool • Working knowledge of Microsoft Excel – Pivot Tables, Vlookups and advanced formulas
Apply Now🔥 33 minutes ago
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