Commercial Lines Client Service Manager

🔥 17 hours ago

🤠 Texas – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

👻 Ghost score 10%

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Logo of Higginbotham

Higginbotham

1001 - 5000 employees

Founded 1948

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $20.7M Series unknown on 2015-01

Consulting • Healthcare • Logistics

Higginbotham is a private, employee-owned insurance brokerage and advisory firm that provides comprehensive insurance, employee benefits, HR and financial services to businesses and individuals. The company offers commercial and specialty industry insurance, risk management and claims advocacy, employee benefits and retirement plan administration, HR outsourcing and technology, and personal insurance solutions. Higginbotham emphasizes personalized service, community engagement, and long‑term partnerships, delivering tailored plans, consulting, and ongoing support to help clients manage risk and financial planning.

📋 Description

• Prepare endorsement requests to send to insurance carriers • Follow up on receipt of endorsements to existing policies • Process endorsements, including invoicing and delivery to clients • Process audits, including verification of rates, exposures, and prior premiums • Handle and process cancellations and billing issues • Communicate with staff and clients to gather information for policy changes • Follow agency procedures • Provide technical support to Marketing Executives and Producers • Establish and maintain relationships with internal and external clients • Assist producers and clients in maintaining commercial lines insurance coverage

🎯 Requirements

• 3+ years of experience in property and casualty servicing preferred • Active Property and Casualty license required (company will help candidate obtain licensure if needed) • Proficient with Microsoft Excel, Word, PowerPoint, and Outlook • Applied Epic experience preferred, or knowledge of a similar Account Management System (AMS) acceptable • Ability to lift 25 pounds • Repeated use of sight to read documents and computer screens • Repeated use of hearing and speech to communicate on telephone and in person • Repetitive hand movements, such as keyboarding, writing, and 10-key • Ability to walk, bend, sit, reach, and stretch in all directions

🏖️ Benefits

• Medical coverage • Dental coverage • Vision coverage • Prescription drug coverage • 401(k) • Equity incentive plan • Supplemental benefits for physical, emotional, and financial wellbeing • Employee Wellness Program • Company-paid holidays • PTO

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