Senior Client Placement Assistant

Job not on LinkedIn

🔥 33 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $70k - $85k / year

⏰ Full Time

🟠 Senior

👨‍💼 Executive Assistant

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Hilb Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2009

🤝 B2B

Insurance • B2B • Professional Services

Hilb Group is a leading insurance brokerage company that offers a comprehensive range of insurance products and services to various sectors including construction, healthcare, marine, real estate, and more. With a focus on both commercial and personal insurance solutions, Hilb Group specializes in employee benefits, HR consulting, and specialty programs tailored to different industries. The company prides itself on providing customized insurance solutions and maintaining strong local relationships while utilizing national resources. Hilb Group is known for its emphasis on innovative resources, values-driven culture, and creating long-lasting partnerships with agency partners. Serving all 50 states, Hilb Group aims to protect businesses and families with a wide array of insurance offerings.

📋 Description

• Oversee the full lifecycle of carrier connections, including initial setup, ongoing maintenance, troubleshooting, and ensuring seamless data flows between Employee Navigator and insurance carriers • Work with carriers to facilitate the onboarding process and ensure the carrier’s integration is fully functional within the Employee Navigator platform • Act as the primary point of contact for troubleshooting carrier connection issues, working directly with internal teams and carriers to identify and resolve problems • Work closely with internal stakeholders (product management, development, client success teams) to ensure that integrations meet business requirements and client needs • Perform regular testing of carrier integrations to ensure they are up-to-date, accurate, and functioning as intended • Identify and recommend improvements to integration processes, tools, and technologies to increase efficiency and accuracy • Provide support to clients and carriers during the implementation of new carrier connections, offering guidance and answering integration-related questions.

🎯 Requirements

• Bachelor’s degree, or equivalent work experience • 2-4 years of experience in carrier integrations, benefits administration systems, or related fields • Employee Navigator Experience • Employee Benefit Experience • Benefit Technology Experience • Strong understanding of benefits administration systems and the integration of insurance carriers with SaaS platforms • Proficiency with integration tools, APIs, and data formats such as EDI, JSON, and XML • Familiarity with cloud-based platforms and their integration processes • Excellent problem-solving skills and attention to detail • Strong communication skills, with the ability to work cross-functionally and interface with both technical and non-technical stakeholders • Ability to work independently and manage multiple projects simultaneously.

🏖️ Benefits

• Company Paid Life Insurance • Long-Term and Short-Term Disability • Medical, Dental, Vision and FSA/HSA plans • 401(k) with company match • Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits • Generous PTO • An awesome team of professionals!